Enrollment Operations Coordinator

Admissions And Records Coordinator

Location: Nebraska Methodist College Address: 720 N. 87th St. - Omaha, NE Work Schedule: Full time, Mon - Fri

Under general supervision, performs complex and technical duties in support of official student recordkeeping related to admissions; performs complex data entry, tracking and reporting processes; resolves student enrollment issues and discrepancies in student records; performs application and enrollment duties for nonstandard programs requiring manual processes; provides lead-level direction to lower-level Admissions and Records employees; and performs related duties as assigned. Position will coordinate front office processes and projects.

Essential Job Functions

Office Operations:

• Manage day-to-day operations including online applications, processing of applicant materials, issuing admissions decisions, deferrals, cancellations, reactivations, and other processes.
• Serves as lead technical Admissions & Records resource, coordinating the back office operations and database processes.
• Maintains efficient departmental workflow and accurate data processing.
• Process student name requests and updates demographic information.
• Interacts with a variety of databases, ensuring confidentiality and accuracy of all stored data
• Process decision letters and transfer credit communication
• Run the application operations process from application creation to decision notification
• Manage the data analytics and reporting needs throughout the admissions cycle. Creating and maintaining enrollment weekly reports.
• Perform data entry and provide student record maintenance using the college's student information system (Jenzabar- J1) and CRM system (salesforce-JRM).
• Receives and processes application materials- including essays, resumes, and incoming high school and college transcripts
• Serve as budget manager for the Office of Enrollment Services, reconciling monthly credit card statement and tracking expenses.
• Coordinates special arrangements for campus events coordinated by Enrollment Services
• Special projects and temporary duties as assigned.

Customer Service:

• Provide excellent customer service to guests and prospective students.
• Staff and organize Enrollment Services Welcome Desk and front office as needed.
• Answer and route front office phone and email

Schedule: Full time, Mon - Fri

Job Requirements

Education

• Associate Degree required, or a combination of education and experience from which comparable knowledge and skills are required.
• Bachelor's degree preferred.

Experience

• At least 3-5 years administrative support experience required.

License/Certifications

• N/A

Skills/Knowledge/Abilities

• Strong organizational skills.
• Expertise in Microsoft Office software (Word, PowerPoint, Excel, Outlook).
• Excellent organization skills, high attention to detail, and strong proofreading and editing skills.
• Excellent communication, interpersonal skills, customer service skills, and critical thinking ability.
• Ability to work on multiple projects simultaneously.
• Able to work independently or on a team with minimal supervision.
• Proficiency for learning new computer software quickly. Skilled in information technology to include computers, voice mail, e-mail, fax, and Internet.
• High level of confidentiality and discretion in working with proprietary and sensitive data.
• Ability to work occasional night and weekend hours to assist with recruitment events.

Physical Requirements

Weight Demands

• Sedentary Work - Exerting up to 10 pounds of force. Sitting most of the time. Walking and standing are required only occasionally.

Physical Activity

• Occasionally Performed (1%-33%):
• Climbing
• Crawling
• Crouching
• Distinguish colors
• Kneeling
• Lifting
• Pulling/Pushing
• Stooping/bending
• Twisting

• Frequently Performed (34%-66%):
• Balancing
• Carrying
• Sitting
• Standing
• Walking

• Constantly Performed (67%-100%):
• Grasping
• Hearing
• Keyboarding/typing
• Reaching
• Repetitive Motions
• Speaking
• Talking
• Visual/see

Job Hazards

• Not Related:
• Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
• Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
• Equipment/Machinery/Tools
• Explosives (pressurized gas)
• Electrical Shock/Static
• Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
• Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)

• Rare (1-33%):
• Chemical agents (Toxic, Corrosive, Flammable, Latex)
• Mechanical moving parts/vibrations

• Constantly (67%-100%):
• Normal office environment

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.