Product Content Distribution Specialist

Job Description

Job Description

PIM Specialist / PIM Administrator

Position Overview

We are looking for a detail-oriented Product Content Distribution Specialist to manage product information, technical documentation, and customer/distributor records.

This person will be responsible for maintaining accurate product details across company systems, creating and updating product instruction manuals, and managing customer and distributor information in Salesforce.

The ideal candidate will have experience with Product Information Management (PIM) systems, Adobe InDesign, Salesforce, and Microsoft Excel. The company also expects regular use of AI tools such as ChatGPT and Claude to improve data accuracy, create content, and automate routine tasks.

Key Responsibilities1. Product Information & Data Management (Primary Responsibility)

• Enter and maintain product information, including product specifications, features, dimensions, certifications, and images.

• Manage product data using a PIM system such as Salsify.

• Ensure product information is accurate, complete, and consistent across company websites and distributor platforms.

• Organize product categories, attributes, and specifications.

• Upload and update product information using Excel templates and other systems.

• Identify missing or incorrect product information and make necessary corrections.

• Maintain product data workflows and support internal users.

2. Technical Documentation & Manual Creation

• Create, format, and update product instruction manuals using Adobe InDesign.

• Prepare product manuals with instructions, safety information, specifications, and compliance details.

• Update manuals whenever product specifications or safety requirements change.

• Prepare manuals in multiple languages (14+ languages).

• Maintain document versions and ensure the latest manuals are available for printing and website publication.

• Edit product images and graphics using Adobe Photoshop and Illustrator.

3. Salesforce & CRM Data Management

• Maintain customer, distributor, and contact information in Salesforce.

• Update company records, contact details, and sales opportunity information.

• Identify and remove duplicate records.

• Import bulk contact lists and tradeshow leads into Salesforce.

• Create and maintain Salesforce fields, reports, layouts, and validation rules.

• Manage user access and permissions.

• Support internal users with Salesforce-related questions and issues.

4. AI Tools & Process Improvement

• Use ChatGPT, Claude, and other AI tools for daily work.

• Use AI to draft product descriptions, clean data, identify missing information, and assist with translations.

• Use AI to create Excel formulas and support reporting.

• Review AI-generated content to ensure accuracy before publishing.

• Identify repetitive tasks that can be simplified through automation.

5. Additional Responsibilities

• Support email marketing activities and maintain contact lists.

• Assist with distributor pricing compliance inquiries.

• Update website event calendars and tradeshow information.

Required Qualifications

Candidates must have:

• 3+ years of experience in product data management, product content management, CRM administration, or marketing systems.

• Experience working with structured product information in a PIM, PXM, ERP, or ecommerce platform.

• Strong hands-on experience with Adobe InDesign for creating and formatting documents.

• Working knowledge of Adobe Photoshop and Illustrator.

• Hands-on experience with Salesforce administration , including data imports, reports, fields, user management, and record maintenance.

• Advanced Microsoft Excel skills, including VLOOKUP/XLOOKUP, data cleaning, and bulk data management.

• Regular experience using AI tools such as ChatGPT or Claude for work-related tasks.

• Strong attention to detail and data accuracy.

Preferred Qualifications

• Experience with Salsify, Akeneo, Syndigo, inRiver, or similar PIM platforms.

• Experience creating technical instruction manuals or product documentation.

• Knowledge of compliance documentation, CE markings, and Declarations of Conformity.

• Salesforce Administrator certification.

• Familiarity with ERP systems such as JD Edwards.

• Experience with Shopify or ecommerce product content management.

• Bachelor's degree in Information Systems, Marketing, Business, or a related field.

Ideal Candidate Backgrounds

We would like to consider candidates with experience in roles such as:

• Product Information Management (PIM) Specialist

• Product Data Specialist

• Product Content Specialist

• Product Data Administrator

• Marketing Operations Specialist

• Salesforce Administrator

• Technical Documentation Specialist

Candidates with a combination of product data management, Adobe InDesign, and Salesforce experience would be particularly suitable.

Important Job Requirements

• Must be able to work full-time, on-site in Wylie, TX.

• This is not a remote or hybrid position.

• Must be comfortable managing multiple software platforms and handling detailed product information.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\rWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\rOur Services\rW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\rWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\rWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\rOur Expertise\rW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\rAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.