Chick-fil-A Executive Director

Job Description

Job Description

Company: Chick-fil-A Green Mount Commons

• Owner/Operator Ben Winner has been an Operator since 2018, and with Chick-fil-A since 2012
  
• Ben is a former member of the Marine Corps Reserves and has been deployed previously
  
• Chick-fil-A Green Mount Commons has grown in sales every year Ben has been the Owner/Operator, and is almost an $11 million restaurant
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Competitive Salary
  
• Health Insurance stipend, plus dental, and vision
  
• Paid Vacation
  
• Access to business coaching
  
• Moving stipend and relocation assistance if needed
  
• Partnership with Missouri Baptist University (free undergrad or MBA classes)
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  

Opportunity

We are seeking a dynamic and experienced Executive Director to join our leadership team at Chick-fil-A Green Mount Commons . As the second-in-command and right-hand leader to the Owner/Operator, the Executive Director will play a vital role in leading the restaurant's Director team while helping guide the overall strategy and direction of the business. This position is ideal for a proven leader with an entrepreneurial mindset who can think beyond day-to-day operations, identify opportunities and gaps within the business, and develop other high-level leaders. You will be empowered to make decisions that impact every area of the business and help lead the organization as if you were the franchise owner. The Executive Director will work closely with the Owner/Operator to develop the leadership team, maximize restaurant performance, strengthen organizational alignment, and position the business for continued long-term growth.

Your Impact

• Partner closely with the Owner/Operator on high-level business strategy, organizational priorities, and long-term goal setting
  
• Lead and develop the restaurant's team of Directors, providing coaching, accountability, and clear strategic direction
  
• Evaluate the business as a whole, proactively identifying gaps, opportunities, and areas for improvement across operations, people, and financial performance
  
• Build alignment across departments and leaders, ensuring shared priorities translate into consistent execution throughout the organization
  
• Develop high-level leaders by identifying strengths and growth opportunities, providing meaningful feedback, and helping each leader maximize their impact
  
• Drive restaurant performance by analyzing key metrics, identifying trends, and turning data into actionable strategies
  
• Build a high-performance culture by coaching leaders, holding teams accountable, and providing clear direction
  
• Drive profitability by identifying operational inefficiencies, reducing waste, and supporting strategic growth initiatives
  
• Foster a healthy team culture by addressing performance and interpersonal issues directly, using established coaching frameworks
  
• Maintain a strong understanding of restaurant operations while empowering Directors and other leaders to effectively lead their areas of responsibility
  

Background Profile

• Bachelor's Degree (highly preferred)
  
• Previous experience leading and developing a team of other leaders/managers with proven results
  
• Proven ability to think strategically, identify business gaps, and turn opportunities into action
  
• Strong business acumen with an entrepreneurial mindset
  
• Hospitality experience
  
• Previous Chick-fil-A leadership experience (preferred)
  
• Desire for a long-term career within Chick-fil-A
  

Apply now and you will be contacted ASAP .