Manager of Academic Support Services - Herbert Wertheim College of Medicine

About FIU Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university. Job Summary The Herbert Wertheim College of Medicine is currently seeking a Manager of Academic Support Services to join our team of professionals. Duties Include Manages day-to-day project management activities. Assigns project related task and assist with PMO related scheduling. Assists in determining what academic and clinical data within an organization qualifies as knowledge as opposed to information, and which knowledge is valuable toward achieving the goals of the Herbert Wertheim College of Medicine (HWCOM). Works with stakeholders to define and implement appropriate tools for the Office of Institutional Knowledge Management (IKM) within HWCOM, and monitors progress, sustainability and adherence to data submissions. Maintains and updates the Smartsheet solution to ensure accurate and up-to-date project information. Utilizes Smartsheet to build, update and maintain project plans, timelines, dashboards automations and reports to track progress, key performance indicators and resources. This will include college wide solutions. Assists in developing guidelines and program objectives. Supports the Office of IKM innovation and ideas through research of best practices. Coordinates the implementation and on-going review of the Office of IKM programs and initiatives. Participates in the oversight of HWCOM's records management protocols and systems, including management of knowledge life cycles. Provides support regarding the collection of accreditation and strategic planning documentation. Manages internal and outbound document editing. Liaises with HWCOM Information Technology regarding the development of infrastructure; and collection, storage, and retrieval of data. Determine technology needs. Collaborates with HWCOM Information Technology in developing and managing users access to the Knowledge Management tool and assist others with specific requirements and demands regarding their access to the information, potential simulation and building their capacities to use the tool independently. Performs other related duties as required or directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications Bachelor's degree and four (4) years of appropriate experience, or Master's degree and two (2) years of experience. Desired Qualifications Previous experience managing projects within higher education. Experience in collaborating with various stakeholders. Job Category Administrative Advertised Salary $60,000 - $65,000 Work Schedule Begin time: 8:30 AM End time: 5:00 PM Pre-Employment Requirements Criminal Background Check Disclosures Clery Notice In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station). Pay Transparency Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Notice of Non-Discrimination FIU is a State University System of Florida member, Equal Opportunity, Equal Access. Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. 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