Clinical Supervisor SUD Outpatient Clinic, Manhattan

Job Description

Job Description

Clinical Supervisor (SUD Outpatient Clinic)
Location: Manhattan, NY, with occasional travel to our Bronx and Queens locations

About Us
The Second Wind is a growing outpatient substance use disorder (SUD) treatment program dedicated to providing high-quality, person-centered care. Our team is collaborative, mission-driven, and committed to clinical excellence, regulatory compliance, and meaningful outcomes for the individuals we serve.

Position Overview
We're seeking an experienced Clinical Supervisor to lead our Manhattan clinical team. This is a key leadership role responsible for supervising clinical staff, upholding high standards for documentation and compliance, and driving quality care across the program. Reporting directly to the Clinical Director or their designee, you'll provide hands-on supervision, guidance, and accountability to clinicians while strengthening workflows, staff performance, and day-to-day clinical operations.

This role is ideal for a strong clinical leader based in or near Manhattan who can balance support with accountability, foster professional growth, and help build a positive, high-performing team culture.

Key Responsibilities

Clinical Oversight & Documentation

• Review, approve, and sign off on clinical documentation, including assessments, treatment plans, and progress notes

• Ensure documentation meets regulatory, clinical, and agency standards for accuracy, timeliness, and person-centered care

• Monitor compliance with documentation deadlines and follow up with staff as needed

• Maintain high standards for quality assurance and clinical record integrity

Staff Supervision & Development

• Provide regular supervision, coaching, and support to clinical staff

• Strengthen staff clinical skills, critical thinking, and professional development

• Foster a culture of accountability, collaboration, and continuous improvement

• Address performance concerns promptly and provide appropriate guidance and follow-up

Program Operations & Productivity

• Monitor clinician productivity and support effective caseload management

• Help ensure staff are using time and resources efficiently in alignment with program expectations

• Identify workflow challenges and recommend or implement practical solutions to improve operations and performance

Leadership & Team Support

• Serve as the primary clinical resource for the Manhattan team on complex cases, documentation questions, and day-to-day problem-solving

• Build strong working relationships with team members across all three locations

• Promote a positive, professional, and mission-aligned team culture

Coordination & Communication

• Collaborate closely with the Clinical Director and interdisciplinary team

• Travel periodically to Bronx and Queens locations to support staff and program operations

• Communicate clearly and consistently with leadership regarding staff performance, compliance concerns, and operational needs

Qualifications

• LMSW or LCSW required, with active New York State licensure

• Prior experience in substance use disorder (SUD) treatment strongly preferred

• Previous supervisory, leadership, or senior clinical experience preferred

• Strong knowledge of clinical documentation standards, compliance requirements, and quality assurance practices

• Excellent organizational, communication, interpersonal, and leadership skills

• Demonstrated ability to manage multiple priorities, solve problems effectively, and support team performance

• Comfortable working primarily on-site in Manhattan, with periodic travel to other boroughs

What We're Looking For

• A confident and supportive leader who can balance encouragement with accountability

• A detail-oriented professional with high standards for clinical quality and compliance

• Someone who thrives in a fast-paced environment and can effectively manage competing priorities

• A team-oriented clinician committed to staff development and high-quality client care

Benefits

• Paid time off, including vacation and sick days

• Health insurance

• Retirement investment opportunity

• Opportunity for professional growth within a growing organization

• Supportive, collaborative, and mission-driven team environment

• Additional benefits available based on company offerings

Apply Today
If you're a motivated clinical leader looking to make an impact in a growing SUD program in the heart of Manhattan, we encourage you to apply.

Equal Employment Opportunity
The Second Wind, Inc. is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, pregnancy, military or veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local law. We strongly encourage qualified candidates from diverse backgrounds, including individuals with lived experience and those who reflect the communities we serve, to apply.