Assistant Manager

Our Dave's Hot Chicken Franchise is seeking an Assistant Manager who will maintain a positive and upbeat atmosphere for our team and guest. You will be responsible for the day to day activities of leading our very first Dave's Hot Chicken on the East side of the Country.

The Assistant Manager supports the Assistant General Manager and General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work is being completed in a timely and effective manner.

Transportation & Accessibility::

• Must have reliable transportation to work, a driver's license and proof of insurance
• Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates

Requirements of an Assistant Manager::

• Current student or high school diploma/GED preferred
• Must be at least 18 years old and fluent in English
• Certified in all stations and as a Shift Leader following the DHC Training Program
• Flexibility to work nights, weekends, holidays, opening and closing shifts
• Ability to stand for long periods of time and work in a fast-paced environment
• Ability to bend and stoop and lift 50 - 75 lbs comfortably
• Positive attitude while conducting all duties
• Commitment to Guest Satisfaction. Looks at Restaurant operations from the Guest's point of view
• Effective communicator with Teammates and the Restaurant Management Team
• Excellent Time Management Skills

Duties of an Assistant Manager::

• Organize shift schedules for Team Members and monitor attendance, tardiness, and time off
• Assign duties to specific Team Members based on role and skill level
• Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
• Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
• Ensure Shift Leaders and Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
• Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
• Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy

Work schedule

• Weekend availability
• Monday to Friday
• Holidays
• On call
• Day shift
• Night shift
• Overtime

Supplemental pay

• Bonus pay

Benefits

• Employee discount
• Flexible schedule
• 401(k)
• Referral program
• Paid training
• Health insurance