Supervisor Housekeeping

Job Description

Ocean Beach Club Resort and Oceanaire team are hiring a Supervisor Housekeeping in Virginia Beach. Apply now to join our journey to success! Our 536 room, Caribbean-inspired resorts sit just steps from the bustling Virginia Beach Boardwalk and is a stone's throw away from the ocean featuring spacious and well-appointed studios and one- and two-bedroom suites with fully equipped kitchens. Guests can also enjoy one of four ocean front pools with a cascading waterfall. This family-friendly resort offers plenty of ways to make vacation memories.

A Supervisor Housekeeping, provides excellent service to guests and owners during their stay, being proactive and responsive to guests' concerns and inquiries. Provides leadership and guidance to team members throughout the shift. Conduct that demonstrates commitment and dedication to our Spirit of Service culture and our company values is always expected.


Responsibilities:

• Supervises housekeeping operations to include rooms, common area and heart of the house areas to achieve and maintain the resort's high standards of cleanliness.
• Supervises projects and processes.
• Ability to read and interpret documents such as safety rules and maintenance procedures, write routine reports and correspondence, speak effectively before groups of guests and team members as needed.
• Demonstrate basic mathematical skills, and ability to solve practical problems.
• Understand and comply with a variety of instructions in written and oral form.
• Demonstrate good judgment and decision-making skills.
• Attention to detail.
• Ability to multi-task in a fast-paced environment.
• Provides guidance and directions to subordinates.
• Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma / GED
• Flexible Schedule, ability to work weekends & holidays
• Flexibility and adaptability to changing work volumes and staffing
• Previous Supervisory Experience
• Housekeeping Experience
• Ability to communicate effectively with guests
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
• Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Supervisory Experience in Housekeeping

Compensation: $18.00 per hour


Why do team members like working for us: Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!