Product Consultant - GA - On Site
PrismHR
PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000+ companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire-to-retire” lifecycle of HR services. And PrismHR provides a wide range of additional resources that go beyond just st Practices for the PrismHR core platform.
technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Job Summary: PrismHR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs), and Staffing Companies, to deliver world-class HR, Benefits and Payroll, to small and medium-sized businesses. The position of Product Consultant, as part of the PrismHR Professional Services Team, is responsible for implementing new customers and consulting existing customers on software/industry Be
PrismHR Consultants independently lead customers through successful implementations and projects by providing industry expertise and product best practice guidance. Knowledge of PEO/ASO/Staffing, Benefits/Payroll and Technical background is crucial. Specific Duties and Responsibilities:
- Own the customer relationship to understand their business requirements and provide best practice guidance to customers as how-to best implement PrismHR solutions from both a technical and industry perspective
- Documentation of requirements using cases in functional design documents - understanding Statements of Work describing project scope, assumptions, deliverables and estimated hours/schedule for project
- Responsible for maintaining all documentation and detailed notes related to the customer project, Communicating proactively and regularly with management regarding project status
- Independently manage multiple projects to ensure all deliverables meet established quality standards and Customer expectations
- Work with a cross functional team to develop and implement robust solutions in an Agile environment
- Design and execute complex merges and customer processes
- Deliver presentations (remotely and in person) to customers at PrismHR and industry events
Required Education & Experience :
- 5 years’ experience PEO/ASO/Staffing, Payroll and Implementation software
- Ability to work independently and understand and solve complex problems
- Excellent verbal/written communication skills, strong presentation skills
- Ability to prioritize and handle multiple tasks and projects in a fast-paced environment
- Experience defining and documenting workflows and processes
- Strong technical inclination, and a desire to learn continuously
This position is eligible for the following benefits:
- Health Insurance : Medical, dental, and vision coverage
- Retirement Plan : 401(k) with company match
- Paid Time Off : PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state la
- Other Benefits : Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.
Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.
Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at
PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: View email address on prismhr.applytojob.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.
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