Executive Director
Heritage Communities
Description Make Lives Better, Build Your Future: Join Orchard Pointe at Surprise as our Executive Director! At Orchard Pointe, you're more than your title - you're a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you're supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities. What You'll Do: As our Executive Director, you will be the operational leader of the community, directly impacting the lives of our residents and the success of our team by:
- Driving Operational Excellence & Strategic Growth:
- Overseeing daily community operations, ensuring compliance with company standards and all state/federal regulations.
- Managing the community's annual budget and P&L, ensuring efficient resource allocation and financial health.
- Driving census and occupancy goals via community outreach, marketing, and referral partner development.
- Implementing and refining operational policies to enhance efficiency, care quality, and resident satisfaction.
- Overseeing facility management to ensure a safe, welcoming, and well-maintained environment.
- Exercising Team Leadership & Development:
- Leading, mentoring, and developing a multi-departmental team, fostering a positive, high-performing work culture.
- Overseeing staff recruitment, development, performance management, and engagement.
- Ensuring Resident & Family Centered Care:
- Championing a resident-first philosophy, ensuring high-quality, individualized resident services and compassionate care.
- Acting as primary contact for residents and families, ensuring proactive communication and resolution of concerns.
- Overseeing the development and implementation of innovative resident activity and wellness programs.
- Fostering Community Engagement & Representation:
- Building and maintaining strong relationships with local healthcare providers, community organizations, and key stakeholders.
- Representing Orchard Pointe positively and professionally at community events and in all external interactions.
- Communicating community vision, updates, and successes to all stakeholders (staff, residents, families, corporate).
- 3+ years of progressive team leadership experience, preferably in assisted living, senior living, or a related healthcare setting.
- Active Assisted Living Administrator license/certification (or the ability to obtain one promptly).
- Bachelor's degree in Healthcare Administration, Business, Hospitality, or a related field (preferred).
- Proven ability to manage budgets and understand financial statements.
- Strong skills in communication, problem-solving, and decision-making.
- Proficiency with common office and industry-specific software (e.g., EHR/EMR, CRM, Microsoft Office Suite).
- Valid driver's license and acceptable driving record.
- A genuine passion for serving seniors and a commitment to our core values.
Vacancy posted 3 days ago
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