Service BDC Representative
Gordie Boucher Ford of Kenosha, Inc
Job Description
Job Description
Full job description
Gordie Boucher Ford of Kenosha is looking to hire a Service BDC Representative
POSITION : Gordie Boucher Ford of Kenosha is actively looking to hire a Service BDC Representative for their busy, fast-growing service department. Job responsibilities include:- Receive and schedule incoming calls for service appointments.
- Maintain the service appointment scheduling calendar while coordinating with Service Advisors and the Parts / Rental Department.
- Answer customer inquiries via chat, email, and phone.
- Follow up on customer declined services; schedule follow-up appointments for services not performed.
- Proactively contact existing customers to set up required service and/ or recall appointments.
- Follow up with customers on all ordered or back-ordered parts while scheduling for receiving.
Vacancy posted 6 days ago
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