Systems Engineer I

Stewart is a global real‑estate services company providing title insurance, settlement, underwriting, and lender services. Job Summary Stewart is expanding its enterprise AI capabilities to accelerate adoption of Microsoft Copilot and other generative AI tools. We are seeking an AI & Copilot Engineer I to join our Cloud Collaboration Services team. This early‑career role is ideal for candidates with a Computer Science or MIS background who are eager to grow their skills in AI, automation, and Microsoft cloud technologies while supporting a large enterprise user base. Responsibilities Assist with configuring, deploying, and supporting Microsoft Copilot across Microsoft 365 applications. Install software patches, support end‑user issues, and maintain system health and availability. Provide software systems analysis to support daily operations, projects, and strategic initiatives. Write and execute scripts or small programs to automate routine tasks and enhance system functionality. Support testing, deployment, and maintenance activities for infrastructure and enterprise solutions. Provide first‑line support, documentation, and training to help internal users adopt Copilot effectively. Partner with Stewart IT and business teams to build and maintain AI‑powered workflows and Copilot agents using Copilot Studio and the Power Platform. Monitor and resolve system latency issues to ensure responsive and reliable system performance. Utilize AI‑powered monitoring and alerting tools to proactively identify system performance issues and reduce downtime. Apply AI‑driven automation to streamline routine system administration tasks and improve operational efficiency. Leverage machine learning‑based analytics to detect anomalies, predict system failures, and support root‑cause analysis. Follow routine assignments in accordance with established procedures and guidelines to address standard problems. Analyze basic information to support work‑related decisions; escalates matters outside defined scope as appropriate. Perform work as an individual contributor under direct supervision. Perform other duties as assigned by management. Physical Requirements Ability to lift and move equipment up to 40 pounds, including floor‑to‑waist, waist‑to‑shoulder, and overhead lifts. Frequent bending, kneeling, and reaching to install or troubleshoot hardware under desks or in tight spaces. Education Associate's degree in a relevant field (preferred) Microsoft certifications or willingness to obtain them (preferred): AI‑900: Azure AI Fundamentals MS‑900: Microsoft 365 Fundamentals PL‑900: Power Platform Fundamentals Experience Typically requires 0–2 years of experience in systems engineering, cloud services, or technical support. EEO Statement Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at View email address on click.appcast.io. Benefits Competitive health and wellness insurance options and programs Paid time off (PTO) 401(k) with company match Employee stock purchase program Employee discounts #J-18808-Ljbffr