Part Time Onsite Care Specialist

About Wellthy At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well‑being of their loved ones. We’re building something new in the care space, reimagining how care is delivered, accessed, and supported by families around the globe. Our work is grounded in the expertise of seasoned care professionals and agile, tech‑powered solutions, including AI, that enable us to scale our impact and stay at the forefront of care delivery. Position Summary Part‑Time Onsite Care Specialist – 16 hours per week. Serve as Wellthy’s onsite representative for one enterprise client, helping employees understand and access their family care benefits through education, one‑on‑one support, and meaningful engagement. Report directly to the Senior Client Success Manager. Employee Support and Education Serve as a trusted onsite resource for employees seeking information about Wellthy’s caregiving, work/life, and family care benefits. Meet one‑on‑one with employees to understand their needs, answer questions, and guide them to the appropriate Wellthy services and resources. Help employees get started with Wellthy by setting up their accounts, navigating the platform, and connecting them with the tools, resources, and services that best meet their needs. Facilitate warm handoffs to Wellthy Care Coordinators, Backup Care Specialists, and other Wellthy team members who provide ongoing care support and case management. Help employees understand how Wellthy can support a wide range of caregiving and family needs through personalized education and consultation. Program Awareness and Engagement Represent Wellthy at benefits fairs, health fairs, seminars, open enrollment events, and other onsite engagements. Deliver presentations and educational sessions that introduce employees, people leaders, and stakeholders to Wellthy’s services. Partner with Wellthy’s Client Success and Member Activation/Engagement teams to coordinate, promote, and execute onsite educational programming. Increase awareness and utilization of Wellthy’s programs through ongoing onsite visibility, relationship building, and employee engagement activities. Client Partnership Build strong relationships with client HR, well‑being teams, managers, employee resource groups, and other key stakeholders. Collaborate with client partners to identify opportunities to increase employee awareness, engagement and utilization of Wellthy’s services. Share employee feedback and emerging trends with Wellthy’s Client Success teams and other cross‑functional teams to support continuous program improvement. Represent Wellthy professionally while delivering a consistent, high‑quality employee experience aligned with each client’s culture and workforce. Operations and Collaboration Maintain accurate documentation of employee interactions and referrals while safeguarding confidential information. Coordinate closely with Wellthy Care Coordinators, Backup Care Specialists, and cross‑functional teams to ensure a seamless employee experience. Support reporting and tracking of onsite engagement activities, referrals, and program outcomes. Build and maintain relationships in the community with trusted Wellthy partners including childcare centers and providers. Travel between assigned client locations and events as needed. Qualifications 3–5+ years of experience in employee benefits, employee engagement, human resources, customer success, healthcare navigation, social services, or a related field. Experience engaging diverse audiences through presentations, educational programming, onsite events, or other in‑person experiences. Experience working directly with employees, members, or customers in a consultative, service‑oriented role. Excellent interpersonal and relationship‑building skills with the ability to engage stakeholders across all levels of an organization. Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment. Proficiency with Google Workspace or similar productivity tools. Bilingual (English/Spanish) skills are a plus. Compensation and Benefits The starting salary for this position is $30–$35 per hour. 401(k) Retirement Plan Mental health benefits Sick days Professional development initiatives for growth Location On‑site role located in Bristol, CT with travel to other locations in New York. Must be willing to travel between locations as needed. Equal Employment Opportunity All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. For information about our Applicant Privacy, please review: For those who require reasonable accommodations, please let us know on your application or email us at View email address on click.appcast.io. #J-18808-Ljbffr Wellthy