IT Team Manager - B2C Marketing Web Applications

What Makes a Honda, is Who Makes a Honda

Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future!

Job Purpose

We are seeking a dynamic and experienced Team Manager to lead our development and integration teams in the Design, Delivery, and Support of Consumer solutions. In this role, the incumbent's goal will be to provide seamless, sustainable, and innovative solutions that exceed expectations and drive trust and satisfaction with the Honda and Acura brands. The ideal candidate will have a strong background in IT / Software Development including Agile Project and Program Management in a complex environment, with hands-on experience in managing multiple IT teams and projects simultaneously. As the Team Lead of B2C and MarTech, you will work with the Unit Lead to help manage Honda's roadmap, work with our business and marketing partners, and ensure the successful implementation of technology solutions to enhance our understanding of our customers' needs. You will also lead improvement initiatives in Honda's customer touchpoints and experiences. They will lead and oversee teams responsible for designing, delivering, and live operating solutions across various platforms. Collaborate closely with cross-teams to ensure alignment to achieve common goals and successful project execution. Provide strategic direction and guidance to team leads and project managers, ensuring projects are delivered on time, within budget, and meet quality standards. Act as the delivery leader between business stakeholders and technical teams, owning all aspects and outcomes of the technical solutions.

Key Accountabilities

Responsibilities include roadmap, services reliability/efficiency, and management of the backend services used in Consumer Apps. Responsible for all projects and enhancements (budget, timeline, staffing, QA, delivery, etc). Build and maintain strong collaborative relationship with business users and digital partners. Coach and provide oversight as needed to support attainment of quality and performance metrics. Identify, analyze, and prioritize new features and issues. Create a positive and focused team environment by promoting empowerment and good judgment, and communicating with transparency.

Qualifications, Experience, and Skills

Bachelor's degree in computer science, business administration, or equivalent relevant working experience. At least 8 or more years of experience supporting ecommerce and customer facing websites. At least 8 or more years experience managing and delivering IT projects and products. 2 or more years experience managing team(s) of 5+ resources. Must have prior experience in managing 24X7 IT operations of mission critical enterprise applications. Project management skills including the ability to plan and prioritize, and set and manage expectations. Good understanding and experience with Agile methodology. Excellent analytical skills and the ability to leverage data and insights to inform decision making. Strong communication skills to articulate the roadmap, business priorities and the rationale behind decisions to all levels of the organization. High attention to detail including proven ability to document requirements and to manage multiple, competing for priorities simultaneously. Willingness to do whatever it takes to help the team to achieve its goals. Own and manage all aspects of website development including conception, development, testing, launch and post launch management. Research, review, recommend and implement new technology solutions to optimize back-end performance. Good understanding of software development, software engineering, and CI/CD pipeline. Understanding of disaster recovery and high availability systems. Desirable: Salesforce experience.

Working Conditions

At least 4 days per workweek at the local Honda corporate office at Torrance, CA. One remote workday a week may be possible with prior departmental approval.

Visa Sponsorship Issues

This position is not eligible for any work visa sponsorship.

What differentiates Honda and make us an employer of choice?

Total Rewards

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Regional Bonus (when applicable)
• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development Programs

Additional Offerings

• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Tuition Assistance & Student Loan Repayment
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.