Information Technology Technician

Job Description
Endurance IT Services is seeking Information Technology Technicians to support technology operations for a large, mission-critical environment. This role is hands-on and focused on maintaining, troubleshooting, and supporting IT infrastructure, networks, and end-user technology in a 24/7 operational setting.

Overview

• Install, configure, administer, monitor, troubleshoot, and maintain network, wireless, handheld, and video camera equipment

• Provide technical support to employees and internal customers, resolving basic to complex technology issues

• Ensure reliable day-to-day operation of applications, systems, and IT equipment

• Support corporate meetings and media events with on-site technology assistance

• Deploy, maintain, and support computers, printers, and other IT hardware

• Install, maintain, and repair network equipment, fiber and communication lines, video cameras, wireless access points, security systems, operational kiosks, and OCR portal equipment

• Analyze technical issues using observation, testing, and product knowledge; recommend repair or replacement of faulty equipment

• Maintain internal network cabling including fiber, CAT 5/6, and patch cables with a strong focus on quality and safety

• Complete service reports, repair logs, and required documentation accurately and on time

• Coordinate and prioritize daily tasks to meet shifting business needs while maintaining productivity and quality standards

• Follow established procedures and stay current on relevant IT technologies

• Perform other duties as assigned

This role supports a 24-hour, 7-day-a-week operation. Schedule and work location may vary based on operational needs.

Minimum Requirements

• High School Diploma or GED required

• Valid driver's license required

• Transportation Worker Identification Credential (TWIC) required

• 3+ years of related IT, networking, or help desk experience

• Strong verbal and written communication skills across all levels of an organization

• Excellent time management and organizational skills with the ability to multitask

• Strong analytical and problem-solving abilities with attention to detail

• Proficiency in Microsoft Office applications

• Ability to operate company vehicles confidently and safely

About Endurance IT Services

Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.

Some opportunities may not be exclusive and may evolve as we work with clients-but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.