Support Analyst

Support Analyst

NaphCare has an excellent opportunity for a Support Analyst to join our team remotely at the Arizona Department of Corrections Regional Office.

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare.

This is a remote position that may require travel.

Responsibilities

• Communicates in a professional manner with all managers, employees, vendors and clients of NaphCare
• Perform various clerical and administrative functions to assist in maintaining and organizing files, records, and documentation in accordance with organizational expectations and policy
• Enter and update data in compliance tracking systems, spreadsheets, and databases
• Track deadlines for accreditation related submissions and follow up with responsible staff
• Promotes, supports, and adheres to all policies outlined in the Employee Handbook
• Seeks resources for direction, when necessary
• Performs all other related functions and duties as assigned

Qualifications

• Associate's degree preferred
• Experience with Correctional HealthCare accrediting bodies (NCCHC, ACA), preferred but not required.
• Advanced computer skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfort learning compliance tracking systems and databases
• Excellent skills in the areas of organization, attention to detail, time management and an ability to manage multiple tasks.
• Familiarity with virtual meeting platforms (e.g., Teams, Zoom) for scheduling and coordination
• Ability to take initiative with projects to work both independently and as a team member.
• Excellent interpersonal and communication skills

Physical Capabilities:

Ability to work and sit in front of a computer approximately 8 hours per day, talking and listening to communicate effectively with team members, visual acuity to perform an activity such as: preparing data/information and viewing a computer terminal, ability to work under pressure

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one!
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

Equal Opportunity Employer: disability/veteran