Technical Writer II

Technical Writer II

Reflexive Concepts is seeking a skilled Technical Writer II to join our team!

Qualifications:

• Seven (7) years of experience supporting projects and programs similar in scope and complexity
• Bachelors Degree in a related field

Duties and Responsibilities:

• The Technical Writer will join a worldwide engineering, operations, and tech refresh contract supporting Enterprise IT (EIT) capabilities and functions for our Intelligence Community (IC) customer. As a team, we will be responsible for operations, future technologies, engineering and Tier 2/3 support, break/fix, and tech refresh activities to develop and maintain agency-wide capabilities on a global basis.
• Create and write various types of user documents, including how-to guides, references, manuals, cheat sheets, or instructions
• Explain scientific and technical ideas in simple language
• Work with customers to translate their functional requirements into detailed technical specifications
• Support the engineering team with documentation for system components and engineering artifacts
• Provide overall leadership of the technical writing tasks and serve as primary liaison to the government for supporting contract coordination and task execution
• Serve as process owner for all technical documentation on the program, including documentation produced by professional technical writers under management
• Write and edit technical documentation for all of the project's hardware and software, to include installation, configuration, and how-to documentation
• Prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing, and user documentation
• Apply writing and grammar skills and deliver accurate documentation under tight deadlines
• Use documentation tools to develop templates and create output in various mediums
• Apply knowledge and understanding of SDLC, IC ITE, Risk Management Framework (RMF), and/or PWS terminology
• Manage experienced professionals who exercise latitude and independence in assignments

Required:

• Ability to distill complex information into clear, concise text
• Excellent writing and grammar skills and ability to work independently and deliver accurate content under deadline pressure
• Bachelor's Degree plus seven (7) years of experience (or equivalent), and a minimum of five years in a technical or lead writing role
• Proven experience designing and delivering developer-oriented documentation as well as working directly with development teams
• Experience using multiple tools to develop base templates and manipulate output styles
• Thorough understanding of software development, Risk Management Framework (RMF), and other key terminology on this contract