Managing Director & Head, Capital Markets Client and Employee Enablement

Application Deadline: 07/18/2026

Address: 151 W 42nd Street

Job Family Group: Capital Mrkts Sales & Service

BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world.

Overview of Role

This role calls for a senior leader with deep capital markets expertise and a proven ability to design and lead operating models that support critical client enablement and transformation projects.

The mandate spans client onboarding and offboarding, KYC/AML, client tax governance, client reference data, and broader client journey (one client, franchise client support) and other transformation projects.

The successful candidate will balance client, employee, business, and regulatory priorities while delivering scalable solutions that enhance experience, improve efficiency, and strengthen control.

Key Responsibilities

• Lead a global team of 100+ professionals across North America, Europe, and Asia
• Oversee a meaningful operating budget
• Serve on the Capital Markets COO leadership team and contribute to business strategy and performance
• Partner with Investment & Corporate Banking and Global Markets to align enablement priorities with business needs
• Lead operating model, technology, and client onboarding initiatives that deliver business, operational, and financial outcomes
• Provide business leadership for client lifecycle technologies, market data, and related vendor selection and BAU management
• Identify risks, control gaps, and process inefficiencies, and implement sustainable improvements
• Track performance against productivity benchmarks and drive operational excellence
• Liaise with internal audit, regulators, and risk functions as needed

Domain Expertise

• Capital markets, including client structures, products, and service expectations
• The client lifecycle and leading practices in service delivery
• Legal and regulatory requirements, including KYC/AML, due diligence, and financial crime prevention
• Operating model design and process improvement in complex, controlled environments
• Vendor contract structuring to achieve strong outcomes for BMO stakeholders

Leadership & People Management

• Lead a global organization across multiple functions and levels of seniority
• Build high-performing teams aligned with business priorities
• Influence and collaborate across the bank to deliver integrated outcomes
• Attract, retain, and develop talent, with a focus on succession planning
• Drive performance through clear expectations, coaching, and accountability

Risk Management & Governance

• Demonstrate strong understanding of transaction complexity and associated risks across credit, market, operational, AML/financial crime, legal/compliance, reputational, and jurisdictional dimensions
• Ensure risks are identified, assessed, and managed in line with the bank's risk appetite
• Balance client, business, and risk considerations in recommendations and decisions
• Maintain accountability for effective risk and compliance reporting
• Embed risk management, internal controls, and compliance into day-to-day operations

Qualifications & Experience

• 15+ years of relevant experience in capital markets, operations, or enablement
• Advanced degree (e.g., MBA) or equivalent experience preferred
• Proven track record leading transformation, including operating model redesign and technology implementation
• Ability to translate complexity into clear, actionable strategies
• Results‑oriented with the ability to manage multiple priorities and execute with clarity and confidence
• Exceptional stakeholder management, influencing, and negotiation skills

Please note the base salary for this role is $350,000 USD.

Salary

Pay Type: Salaried

The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in‑depth training and coaching, to manager support and network‑building opportunities, we'll help you gain valuable experience, and broaden your skill set.

To find out more visit us at

Equal Employment Opportunity

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

Accommodation for Disabilities

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to View email address on click.appcast.io and let us know the nature of your request and your contact information.

Recruiter Note

BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.