Receptionist
Monument Staffing
My client, a global financial services firm in Boston, MA, is seeking a Receptionist to join their team. This individual will play an important role in creating a polished and welcoming experience for employees, clients, and visitors while helping support the day-to-day flow of the office.
This is a great opportunity for someone with a hospitality or client-facing background who enjoys working in a professional environment and takes pride in delivering a high level of service.
Responsibilities
- Welcome guests, clients, and employees while maintaining a professional and polished front-of-house presence
- Manage incoming calls and general office communication, directing inquiries appropriately
- Assist with visitor coordination, arrival logistics, and meeting support throughout the day
- Help maintain conference rooms, common areas, and reception spaces to ensure a seamless office experience
- Coordinate hospitality needs, including refreshments, catering support, and general guest accommodations
- Partner with internal teams on administrative tasks, office initiatives, and special projects as needed
- Provide additional front desk coverage and operational support during busy periods or team absences
- Support the overall flow and organization of the office while maintaining a high standard of professionalism
Qualifications
- Prior experience in hospitality, customer service, office coordination, or another client-facing role preferred
- Professional, polished, and service-oriented demeanor
- Excellent verbal communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Comfortable multitasking and adapting in a fast-paced environment
- Proactive mindset with the ability to anticipate needs and problem-solve independently
- Team player with a collaborative and positive attitude
- Demonstrated professionalism and stability in previous positions
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