Billing Specialist

Customs Billing Specialist | Leading Logistics & Customs Brokerage Firm

We’re looking for a Customs Billing Specialist to join a fast-paced logistics and customs brokerage team. If you have strong attention to detail, data entry, billing, or customer service experience, this is a great opportunity to build your career in customs operations and financial processing.

What You’ll Do:

• Process daily customs brokerage invoices accurately and on time
• Review billing information, rates, charge codes, and customer requirements
• Validate customs entry data and supporting documentation before invoice release
• Prepare and distribute customer invoice packets and compliance documents
• Investigate and resolve billing discrepancies, invoice errors, and workflow exceptions
• Manage daily exception queues and prioritize aging or high-impact requests
• Monitor EDI billing transmissions and coordinate with technical teams to resolve issues
• Collaborate with customers, operations, branch offices, and internal support teams
• Maintain Excel reports, tracking logs, workflow metrics, and reconciliation records
• Support month-end billing activities and identify opportunities for process improvement

What You Bring:

• High School Diploma or GED
• Strong attention to detail and organizational skills
• Basic proficiency with Microsoft Office, especially Excel and Outlook
• Strong typing and 10-key data entry skills
• Excellent written and verbal communication
• Strong problem-solving and decision-making abilities
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Customer-focused, self-motivated, and comfortable working independently and collaboratively

Location: Rolling Meadows, IL (Hybrid/Onsite - Depending on business needs)

Pay: $17 – $19 per hour

If you have an interest in Customs Billing Specialist role, please apply now!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law;
any other paid leave required by Federal, State, or local law;
and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance