End-User Tech Support & Training Specialist
$75k - $80k92nd Street Y
92nd Street Y in New York, NY is seeking a User Support Analyst to deliver high-quality technical support for laptop and desktop computing, classroom technology, and IT solutions. This role involves troubleshooting hardware, software, and networking issues while maintaining documentation and providing customer-focused service across phone, chat, and ticketing systems. The ideal candidate will have a Bachelor's degree, experience with Windows 11 and Mac OS X, and strong problem-solving skills. Compensation ranges from $75,000 to $80,000. #J-18808-Ljbffr
Vacancy posted 4 days ago
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