Junior IT Analyst
Virtual Vocations Inc
Seeking a part-time Junior IT Analyst, this role will manage Tier 1 IT support, troubleshoot technical issues, and maintain user access while working remotely in a dynamic environment. Key responsibilities: Serve as the primary point of contact for internal Tier 1 IT support by troubleshooting hardware, software, access, and endpoint issues Manage the employee lifecycle by provisioning and deprovisioning user accounts and maintaining appropriate access across business systems Administer Google Workspace, including email accounts, groups, shared drives, and permissions Required qualifications: 0-3 years of IT Support, Help Desk, or IT Operations experience (recent graduates with relevant internships or coursework are encouraged to apply) Experience supporting Google Workspace or similar cloud productivity platforms Experience with or exposure to Mobile Device Management (MDM) solutions such as Microsoft Intune, Kandji, Jamf, or similar platforms Experience troubleshooting hardware, software, and user access issues Strong customer service skills with a passion for helping others
Vacancy posted 2 days ago
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