Accounts Receivable Specialist II - Collections

Overview

At UES, we’re a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose—to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative projects across transportation, energy, water, healthcare, and more. Learn more about the benefits of joining Team UES and our core values at careers.teamues.com.

Position Overview

The Accounts Receivable Specialist II is responsible for AR functions including payment processing, account reconciliation, and collections outreach. This role ensures the accuracy of receivables data, supports timely collections, and works cross-functionally to resolve issues and meet cash flow goals.

Responsibilities

• Process and apply customer payments across multiple platforms and payment methods.
• Monitor AR aging and proactively follow up with customers on past-due invoices
• Research and resolve payment discrepancies, credit balances, and customer disputes.
• Reconcile AR accounts to ensure accuracy and completeness of financial records.
• Generate and send customer account statements and support collections processes.
• Coordinate with internal departments to ensure accurate invoicing and resolution of account issues.
• Prepare AR-related reports for management and support audits as needed.
• Identify opportunities for process improvement and assist in documentation updates.

Qualifications

• High School Diploma required; Associate’s degree in Accounting or Business preferred.
• 3+ years of hands-on AR experience in a high-volume or service-based environment.
• Working knowledge of accounting principles, AR workflows, and collections procedures.
• Proficiency in accounting systems and intermediate Excel skills.
• Strong communication and customer service skills, with the ability to handle escalations.
• Detail-oriented, organized, and capable of managing multiple tasks independently.

Preferred Qualifications

• Confident, professional, and comfortable communicating with customers at all levels.
• Resilient and able to handle rejection while maintaining a positive attitude.
• Organized and capable of managing a high email volume and multiple priorities simultaneously.
• Competitive, goal-oriented, and motivated by results.
• Detail-focused without losing sight of the bigger picture.
• Reliable, accountable, and able to work independently.
• Comfortable adapting to changing priorities in a fast-moving environment.

Travel Requirements

This position does not require regular travel as part of its primary responsibilities. However, occasional travel may be required, up to 10%, primarily for occasional off-site meetings, training sessions, or company events. Travel, when necessary, will be communicated in advance and aligned with business needs.

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Physical Demands & Work Environment

• This position primarily operates in a professional office environment, requiring the ability to work at a desk for extended periods while using a computer, phone, and standard office equipment.
• The position involves sitting for extended periods, performing data entry, and engaging in frequent communication via email, phone, and in-person interactions.
• The role involves regular communication with team members, clients, and stakeholders, both in person and through virtual platforms.
• The physical demands of the job may include occasional standing, walking, bending, and lifting of office materials up to 15 pounds.

EEO Statement

UES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement at the bottom of the page here