Wraparound Supervisor

Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll grow with us through meaningful development opportunities, be well with us through programs that support your whole self, and know that you belong with us in a culture built on purpose, compassion, and impact.

Responsibilities

The Wraparound Supervisor provides best practices, quality clinical services and supervision; complies with TCM/Wrap guidelines as set forth by Department of Mental Health (DMH), ensures all documentation is completed per Payer's, state licensing agent's, COA, & HCA's standards and established guidelines.

• Communicate with customers, colleagues, and other individuals to answer questions, disseminate, or explain information, and address service barriers.
• Work closely with Clinical Supervisors and Therapists to ensure medical necessity and coordination of services. Assist Clinical Supervisors in ensuring that the children and adolescents enrolled in TCM/Wrap receive weekly therapy, Community Support Services (if assigned), Peer Support (if assigned), family therapy, and any other recommended services.
• Provide at least one hour of supervision per week to assigned Wraparound Facilitators; complete CREST during each supervision.
• Ensure all assigned Wraparound Facilitators apply for DMH credentialing upon hire and attend all necessary training to provide Wraparound services.
• Complete quarterly data reports and submit to DMH by established deadlines.
• Assist in preparing for any payer, state licensing agent, or COA audits of the TCM/Wrap program.
• Will attend and be active part of family team meetings, as needed.
• Provide individual and family therapeutic interventions, wellness, recovery and resilience activities, and skill building as outlined in the ISP.
• Implement Health Connect America and DMH approved therapeutic interventions as delineated on the treatment plan with clients and their families.
• Complete all client documentation within established time frames.
• Monitor schedules of assigned Wraparound Facilitators to ensure minimum program requirements are met and that the documentation coinciding with these services has been completed.
• Complete prior authorizations and concurrent reviews for TCM/Wrap.
• Attend and actively participate in weekly Treatment Team meetings and monthly family team meetings if Wraparound Services are involved.
• Link the client and family with specific services and resources as identified in the treatment plan.
• Serve as a liaison with other professionals and agencies related to the client.
• Provide 24/7 on-call support for facilitators and clients assigned to caseload as per program requirements.

Qualifications

• Bachelor's degree in human services discipline, including, but not limited to: Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc. and 2 years' experience working with children (experience can include internships, volunteer work, etc.)
• Must be licensed or hold a MS DMH credential.

Be well with HCA:

• We recognize the importance of self-care and work/life balance.
• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
• Additional benefits include:
• Access to a Health Navigator
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• 401(k) Retirement Plan
• Benefits Hub
• Tickets at Work

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!

Employment at Health Connect America and its companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.