Sr. Director, Enterprise IT - Business Systems

QuantumScape is on a mission to transform energy storage with solid-state lithium-metal battery technology. The company’s next-generation batteries are designed to enable greater energy density, faster charging and enhanced safety to support the transition away from legacy energy sources toward a lower carbon future.

What you'll do:

This is a rare chance to build and lead the enterprise Business Systems function at a company reinventing how batteries are made. As Sr. Director, you will own the strategy and architecture for ERP, procurement, PLM, HR, MES, QMS, Contract Management, CRM, and adjacent platforms — and build the team that runs them. You will partner across R&D, manufacturing, supply chain, finance, legal, People and Culture, operations, Training, and engineering to modernize our systems landscape, drive deep systems integration, apply agentic AI to unlock measurable ROI, and design a resilient 24x7 applications support model.

• Own and execute the Business Systems strategy and roadmap across ERP, procurement, PLM, MES, QMS, SuccessFactors, ADP, Workforce, contract management, systems integration, and data platforms.
• Lead cross-functional programs to define requirements, create process blueprints, conduct fit-gap, design solutions, and deliver high-impact releases.
• Deliver enterprise-grade capabilities across SAP S/4HANA, SAP BTP, Ariba, PLM, MES, QMS, ADP, TAM, and SuccessFactors, with strong support for R&D, Operations, manufacturing, supply chain, SG&A and business operations.
• Drive end-to-end systems integration using modern architectures and agentic AI automation to increase process intelligence, reduce cycle times, and unlock measurable ROI.
• Build the Business Systems team to be future-ready, including internal staff and partner ecosystems.
• Establish disciplined process engineering, SDLC, documentation, KPIs, quality gates, and automated system controls.
• Lead integration frameworks across ERP, PLM, MES, Metrology, QMS, procurement, HR, legal, and data analytics.
• Ensure compliance with SOX and TISAX, embedding ITGC, automated controls, segregation of duties, and secure integrations.
• Co-develop with IT Infrastructure and Engineering a resilient 24x7 global support model covering on-site, remote, and off-site operations.
• Mentor and coach managers and team members, fostering a culture of ownership, compassion, passion, and urgency.
• Communicate effectively with executives, senior managers, vendors, partners, engineers, operators, technical and non-technical audiences.
• Manage vendor and partner relationships, optimizing performance, cost, and strategic alignment.
• Apply cybersecurity principles across identities, entitlements, access patterns, integrations, and vendor ecosystems.

Skills you'll need:

• BS or MS in computer science or Information Systems
• 15+ years in enterprise Business Systems or ERP leadership, including 10+ years leading large cross-functional teams.
• Strong process engineering and facilitation skills are essential, including blueprinting and complex cross-functional program leadership.
• Deep and recent hands-on experience with SAP S/4HANA, SAP Ariba, PLM, MES, QMS, SuccessFactors, and related manufacturing and R&D systems.
• Experience implementing and governing contract management and supplier collaboration systems.
• Proven history leading through ambiguity and delivering clarity and results.
• Strong communication skills across all organizational levels.
• Experience building or rebuilding Business Systems teams and scaling operational models.
• Regulatory compliance expertise including SOX and TISAX.
• Strong problem solving, critical thinking, and structured analytical approach.
• Cybersecurity mindset across identity, access, integration, and data flows.
• Demonstrated ability to lead on-site, remote, and off-site teams
• Strong, hands-on working knowledge of materials management, inventory management, procurement, supply chain, FP&A and accounting, product costing, manufacturing, MES, BoMs, revenue management, and systems integration.

Nice to have:

• Experience in energy storage, automotive, high-tech, or advanced manufacturing.
• Deep systems integration experience between ERP, PLM, MES, QMS, HR, procurement, and data platforms.
• Hands-on experience using agentic AI for workflow automation, insights, decision support, or systems orchestration.
• Exposure to MES, shop-floor execution, digital quality systems, and engineering change processes.
• Strong vendor management, contract negotiation, and partner governance skills.

Leadership competencies:

• Cross-functional leadership with compassion, passion, and urgency.
• Systems thinking, balancing innovation, compliance, and operational rigor.
• Talent builder who mentors, coaches, and uplifts the team.
• Outcome-oriented approach using metrics, KPIs, and continuous improvement.
• Strong customer-service mindset — consultative, anticipates internal customer pain points, and resolves issues before they escalate.
• Proven track record in project and program management at scale.

Key performance indicators:

• Reduction in process cycle time, increased quality, and improved operational readiness.
• Successful delivery and adoption of major platform releases.
• SOX and TISAX compliance outcomes.
• Stability and performance of 24x7 support model.
• Team engagement, retention, hiring velocity, and capability growth.
• Customer satisfaction.
• Tangible ROI from AI-driven automation and integration improvements.

ONSITE: This position is required to work onsite 5 days per week to meet the minimum essential duties and requirements of this position. As an on-site R&D and manufacturing operations organization, in-person face to face interaction is essential to building authentic relationships, trust, teamwork, and collaboration.

Compensation & Benefits: Expected salary range for this role is from $226,900 to $317,700, and a final salary will be determined by the candidate's experience and educational background. QuantumScape also offers an annual bonus and a generous RSU/Equity package as part of its compensation plan. In addition, we do offer a tremendous benefits plan including employee paid health care, Employee Stock Purchase Plan (ESPP), and other benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request an accommodation.