Pharmacy Customer Service Associate
$17 - $19 per hourWalgreens
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range: $17 - $19 / Hourly
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Narragansett, RI vacancy
$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Narragansett, RIa month ago- ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by...SuggestedWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
Walgreens Boots Alliance
Narragansett, RI2 days ago - ...is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing...SuggestedPart timeWork at officeLocal areaFlexible hours
TPG Hotels Resorts and Marinas
Narragansett, RI2 days ago - ...Responsibilities: Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner.; Check-Out and Payment... ...as required.; Reservation Management: Manage room or service reservations, cancellations, and modifications.; Guest Services...SuggestedLocal area
TPG Hotels & Resorts
Narragansett, RI23 hours ago - The Sherwin-Williams Company is seeking Customer Service Specialists in Narragansett, RI. This role focuses on assisting customers, resolving issues, and ensuring product satisfaction. Candidates must meet age and language requirements, possess valid driver's license,...Suggested
$19.92 - $24.4 per hour
...is an independent, non-profit healthcare system offering a comprehensive range of advanced inpatient, outpatient and home health services. Accredited by The Joint Commission (TJC), SCH is made up of South County Hospital, South County Home Health, and South County Medical...South County Hospital
Wakefield, RI2 days ago- ...wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody... ...You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional...Hourly payLocal areaFlexible hours
Mission Pet Health
Narragansett, RI4 days ago $18 - $22 per hour
...We are seeking an experienced, compassionate, and highly organized Lead Customer Service Representative to join our fast-paced veterinary hospital. This role is ideal for someone who thrives in a busy environment, enjoys helping clients and pets, and is skilled at guiding...Full timeAmerivet Services LLC
Wakefield, RI1 day ago- ...growing company led by passionate people committed to being the best - contact us today! The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the...Work at officeLocal areaImmediate startFlexible hoursShift work
LAZ parking
Narragansett, RI23 hours ago - ...adventure — it can also be a paycheck. Role Description This is a full-time remote position for a Client Services Associate . In this role, you’ll handle customer inquiries and deliver exceptional service to clients. Daily responsibilities include responding to emails...Full timeRemote work
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...Contract workFor contractorsWork experience placementLocal areaFlexible hoursAfternoon shift
$24.5 per hour
A prominent financial institution is seeking Citizens Bankers in Narragansett, RI. This role emphasizes customer interaction and relationship building through financial solutions. Candidates should have a high school degree and 2 years of sales experience, coupled with...Hourly pay- Sherwin-Williams is seeking Customer Service Specialists in Narragansett, RI, to work closely with customers, resolve concerns, and ensure satisfaction while maintaining product standards. Ideal candidates will assist customers in-store and over the phone, process sales...
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...For contractorsWork experience placementFlexible hoursAfternoon shift
- Job Description Job Description Overview Join the Voice of Small Business: Elite Outside Sales Advocate Do you want a career that impacts your community, your state, and our nation? NFIB is looking for the rare professional who combines the heart of a servant...Full time
National Federation of Independent Business (NFIB)
Wakefield, RI11 days ago $52k
...will spend your day building meaningful connections with prospective customers. You will utilize your product expertise to provide honest assessments and accurate quotes, demonstrating how our services can enhance their residential or commercial spaces. Your days...Full timeImmediate startDiStefano Brothers Construction Inc
Wakefield, RI3 days ago- ...Job Description Job Description Automotive Sales Associate Flood Ford Lincoln of Narragansett | Narragansett, RI About Flood... ...dealership networks with a strong reputation for customer service and long term community trust. We run a high volume, well organized...Full timeLocal areaShift workWeekday work
Flood Ford of Narragansett
Narragansett, RI17 days ago - ...neighborhood locations. Learn more about Dollar General at Job Details GENERAL SUMMARY: Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to...Work experience placementSeasonal workRelocation package
Dollar General
South Kingstown, RI-3 $135k - $150k
...Construction Sales Expert We're a custom construction firm with 20+ years of building across Rhode Island. Most of our work is high... ...hiring the kind of sales pro who builds their own book, sells service and craftsmanship over price, and stays with clients long after...Contract workWork at office- Elite Outside Sales Advocate Join the Voice of Small Business: Elite Outside Sales Advocate Do you want a career that impacts your community, your state, and our nation? NFIB is looking for the rare professional who combines the heart of a servant-leader with the...Full time
- At CGH we are seeking motivated professionals to join our growing sales team. Whether you’re looking for a full-time career path or part-time flexibility, this role offers comprehensive training from top-performing sales leaders and a steady stream of qualified leads (...Permanent employmentFull timePart timeWork visaFlexible hours
CGH Group
South Kingstown, RI1 day ago $75k
...Patient Service Representative About the Role Are you someone who thrives at the front lines of patient care - greeting people, solving problems, and keeping everything running smoothly? As a Patient Service Representative at Thundermist Health Center, you'll be...Full timeWork at officeLocal areaMonday to FridayFlexible hoursAfternoon shiftThundermist Health Center
Wakefield, RI3 days ago- ...Patient Service Representative The Dental Patient Service Representative is responsible... ...skills, Minimum High School diploma or associate degree. Preferred Qualifications:... ...when necessary. Must have exemplary customer service skills, including professional telephone...Part timeWork at officeNight shift
Thundermist Health Center
Wakefield, RI2 days ago $55.49k
...browser. Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be... .... Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily...Hourly payFull timeWork experience placementVisa sponsorshipFlexible hoursAfternoon shiftCox Communications
South Kingstown, RI9 days ago$16 per hour
...In this role, you will represent the T-Mobile brand and meet customers wireless needs. As a member of the store team, you will work as... ...company goals! Your Talents: Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting...Part timeFlexible hoursNight shiftWeekend workWireless Vision
South Kingstown, RImore than 2 months ago- A travel business is looking for a Client Services Associate for a full-time remote position. The role involves handling customer inquiries and providing exceptional service, resolving client concerns, and assisting with bookings. Candidates should possess strong client...Remote jobFull timeWork from home
- ...the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets...Work experience placementSeasonal workRelocation package
Dollar General
South Kingstown, RI-3 - ...Program Fun, food, and events Position Summary The Member Service Representative II provides solutions to members' financial... ...mobile banking, and bill pay. Demonstrate ownership of any customer problem or request by utilizing available resources and following...Work at office
Peoples Credit Union
Wakefield, RI2 days ago - ...Store Team Member at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will: stop to help a neighbor select the perfect toy for a terrier that likes to...Full timeLocal areaFlexible hoursWeekend workAfternoon shift
$16 per hour
Join our Team! All associates receive 30% discount! Compensation for this opportunity is... ...to providing exceptional value to our customers while championing positive change in our... ...Responsibilities: * Provide exceptional service and build friendly rapport through...Contract workTemporary workPart timeSeasonal workWork at officeLocal areaShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!
Related searches
- social service representative Narragansett, RI
- client service officer Narragansett, RI
- customer service expert Narragansett, RI
- airport customer service agent Narragansett, RI
- customer experience agent Narragansett, RI
- customer service consultant Narragansett, RI
- customer service assistant Narragansett, RI
- customer support specialist Narragansett, RI
- customer advisor Narragansett, RI
- customer support agent Narragansett, RI