Telecommunications Field Technician

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Cable Tech is a self-motivated technician that takes responsibility for plant and customer needs. Will be required to be proactive for maintenance, and agile to changes and damages. Must have a strong ability to build relationships with customers and have strong communications skills.

Location and Schedule

This is a full time position located in North Bend, Wa. The typical schedule is Monday-Friday 8am-4:30pm. May include nights weekends, holidays, and on call rotation. May be assigned to work out of town for varying lengths of time.

The Main Responsibilities

• Maintains/repairs and tests copper cable and/or fiber optic cable in an underground, aerial, or buried environment, maintains, expand, replace, and repair all plant facilities and subscriber apparatus required to provide service to customers. Troubleshoots problems that will require cable repair, cable maintenance, air pressure, splicing, faultfinding, etc.

• Makes splicing rearrangements on existing facilities in buried, underground, aerial and building work locations. Uses heavy-duty power equipment (e.g., compressors, pumps, blowers), hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters), in the construction and repair of outside plant facilities.

• Performs testing and turn-up of subscriber lines, carrier plant, and/or fiber optic plant.

• Locates and repairs air leaks in aerial, underground, and/or buried cable, Locates, joins, repairs, and rearranges cable and cable conductors in buildings and aerial or buried plant.

• Initiates or performs cable cuts, transfer projects, and/or load balance cuts, and issues necessary cuts to prevent blocking.

• Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS and DSL).

• Connects wires, and cables to terminals and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles.

• Performs continuity and/or conformance testing, works with telecom color-coded wires and cables.

• Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc.

• Receives service orders, worksheets, (detailed diagrams describing the nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work.

What We Look For in a Candidate

• Must possess a valid driver’s license, with a good driving record. May require CDL and DOT certification

• Must have basic AC/DC knowledge.

• Must have basic knowledge of subscriber carrier.

• Must be knowledgeable in the efficient operation of test equipment used to verify cable faults.

• Must have a basic ability to read cable plats and schematics.

• Must know the telephone industry-standard color code and can splice aerial, buried and underground cable.

• Must have the physical ability to climb utility poles using pole climbers. May require pole climbing certification.

• Will climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet.

• When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.

• May work in confined spaces (e.g., attics, crawl spaces, utility holes).

• Minimum of three (3) years of experience as a plant technician.

• Must be able to work outside in all weather conditions.

• Includes seeing, sitting, standing, hearing, walking, speaking, climbing, writing, lifting, carrying, driving, and being in attendance.

Compensation

Pay Ranges

Minimum hourly rate: $13.99

Maximum hourly rate: $36.32

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Learn more about Lumen's:

Benefits (

Supplemental Pay (see Cable Tech)

#LI-Onsite #LI-CS2

Requisition #: 342210

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Privacy Notice, please visit:

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.