Sales Associate

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La‑Z‑Boy Incorporated. Job Summary: Sell Luxury. Live Modern. Earn Without Limits. Now Hiring: Sales Consultant – La‑Z‑Boy Furniture Galleries. Location: North Plainfield, NJ Compensation: Base + Unlimited Commission What You'll Be Doing: Guiding high-end clients through a premium sales experience. Creating inspired spaces with world‑class furniture and décor. Curating luxury looks while earning commissions with no ceiling. What You'll Get: Unlimited earnings – top performers take home $45K–$50K+ annually. A sleek, modern showroom that feels more like a gallery than a store. Ongoing training in luxury sales, interior trends, and design consultation. Exclusive employee discounts so your own space turns heads. A brand that sells itself – and a team that celebrates success. Who You Are: Polished, persuasive, and endlessly ambitious. Passionate about modern aesthetics and premium materials. Obsessed with detail, service, and delivering the wow factor. Experienced in sales or retail (luxury experience is a major plus). Benefits: Health Insurance through Blue Cross/Blue Shield Optum for Prescriptions In‑Network Dental and Vision Insurance Paid Vacation 401(k) with match Disability Insurance Life Insurance and AD&D Paid Bonding Leave Paid Training Health Savings Account – contributions go in tax‑free, grow tax‑free and are withdrawn tax‑free Tuition Reimbursement (may receive up to $5,250 per calendar year) Employee Assistance Program (Free to all employees!) Counseling sessions Financial and legal resources Job Description: Key Responsibilities (other duties as assigned): Drive sales and contribute to store sales goals by selling furniture, accessories and services offered by La‑Z‑Boy. Promote the Design program and assist the Designer to achieve established Design program sales goals. Consistently execute the La‑Z‑Boy selling process and strive to provide a favorable experience to all customers. Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‑up, after‑sale service and continuing contact with all previous and potential customers. Maximize store promotions, marketing initiatives, and grassroots programs. Maintain strong knowledge of the features and benefits of existing and new product lines. Design Program: Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service. Execute and champion the Design process following the established company guidelines. Responsible for supporting design related functions in the store. Customer Focus: Provide the highest level of customer service to all current and future customers. Ensure that each La‑Z‑Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process. Effectively use Podium to ensure customer satisfaction and future follow‑up. Make sound business decisions to deliver customer satisfaction and promote team environment. Provide support by being responsive to incoming phone calls and emails. Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience. People: Maintain a positive working relationship with all store employees. Assist in training, coaching and developing new peers on La‑Z‑Boy product knowledge and selling process/skills to achieve store sales goals. Help promote and champion a culture of sales and service. Operational Excellence: Assist with maintenance of the overall visual appearance of the store, including floor and showroom displays, tagging products and accessories. In closing, this role is an opportunity to connect with high‑end clients while building a high‑earning career in luxury furniture sales. #J-18808-Ljbffr