Assistant Maitre D

Assistant Maitre D

Assists the Restaurant Manager in the supervision of the Restaurant personnel ensuring total guest satisfaction regarding food quality and service in accordance with company policies.

Hiring Requirements:

-Minimum of five to eight years hospitality management

experience (shipboard experience preferred), or an equivalent

combination of experience and education.

-Bachelor’s degree in hospitality management, business

administration or related field from an accredited college or

university or the international equivalent preferred.

-Very strong management skills in a multicultural and dynamic

environment.

-Very strong communication, problem solving, decision

making, and interpersonal skills.

-Superior customer service, teambuilding and conflict

resolution skills.

-Knowledge of the principles and processes for providing

personalized services including needs assessment techniques,

quality service standards, alternative delivery systems, and guest

satisfaction evaluation techniques.

-Strong planning, coaching, organizing, staffing, controlling,

and evaluating skills.

-Intermediate computer software skills required.

-Possess a good understanding of basic accounting principles

such as numbering flow, “Debits/Credits”, adjusting entries and

corrections.

Language Requirements:

-Ability to speak English clearly, distinctly and cordially with

guests.

-Ability to read and write English in order to understand and

interpret written procedures. This includes the ability to give and

receive instructions in written and verbal forms and to

effectively present information and respond to questions from

guests, supervisors and co-workers.

-Ability to speak additional languages such as Spanish, French

or German preferred.