Skilled Clerical - PD

Part-Time Skilled Clerical Police Department Support Services Division

The City of Saginaw Police Department is seeking a detail-oriented, customer-focused professional to join our Support Services Division as a Part-Time Skilled Clerical employee. If you enjoy helping the public, have strong organizational skills, and thrive in a fast-paced office environment, we'd love to hear from you!

As the first point of contact for the Police Department, you'll play an essential role in providing exceptional customer service while supporting the daily administrative operations of the department.

Major Duties

• Serve as the first point of contact by greeting visitors, answering questions, screening inquiries, and directing individuals to the appropriate personnel or resources.
• Assist members of the public by receiving walk-in and telephone complaints, preparing preliminary incident reports, and entering reports into the department's records management system.
• Process releases for impounded vehicles by preparing required documentation and coordinating with vehicle owners, authorized representatives, and towing companies.
• Review and redact Law Enforcement Information Network (LEIN) information from records before public release.
• Collect and process payments for police records, permits, fines, and other authorized transactions in accordance with departmental procedures.
• Perform data entry, maintain filing systems, and operate standard office equipment.
• Perform other related clerical and administrative duties as assigned.

Why Join the City of Saginaw?

This is an excellent opportunity to become part of a dedicated team that supports public safety and serves the community every day. Your work will directly contribute to the efficient operation of the Police Department while providing valuable assistance to residents and visitors.

Join the City of Saginaw and make a difference in your communityapply today!

The above statements are intended to describe the general nature and level of work performed by people assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Job Requirements

Education and Experience

• High School diploma or GED equivalent.
• Six (6) months of experience performing administrative support, clerical, customer service, or office support functions.

Knowledge of

• General office practices, procedures, and administrative support functions.
• Business communication practices, including professional correspondence and customer service principles.
• Records management practices.
• Cash handling procedures.

Skill in

• Microsoft Office applications, data entry, and operation of standard office equipment, with the ability to learn department-specific software systems.

Ability to

• Communicate effectively and professionally, both orally and in writing, with a diverse range of internal staff, law enforcement personnel, and external stakeholders.
• Organize work, manage multiple tasks, and complete assignments accurately and concurrently.
• Keep privileged information confidential.
• Provide courteous, professional, and effective customer service.
• Prepare and maintain accurate reports, logs, and files.
• Maintain composure while interacting with upset or emotional individuals.
• Exercise sound judgment when handling confidential or sensitive information.
• Accurately process multiple tasks while maintaining attention to detail

Open to SEIU hourly members and the public

SEIU Hourly members must apply within the first 14 days of this posting to be considered as an in-house candidate. Any applications received after the first 14 days will be considered with applications from the public.

Applications will be screened. Those qualified will be invited to participate in a performance test and an oral interview. Applicants must successfully pass each of the selection processes by 70% or better to proceed in the process.

This posting is subject to close after 14 days

Working Conditions

Work Environment Work is primarily performed in an office environment with no exposure to environmental conditions. The noise level is typically moderate (e.g. business office with typing and/or computer printers, light traffic). Physical Demands

• Work is primarily sedentary and requires frequent sitting and standing with occasional walking.
• Frequent climbing of stairs, pulling, and use of computer keyboard, mouse, calculator, and telephone.
• Requires the ability to communicate effectively and to observe, read, and interpret written and electronic information with or without reasonable accommodation.

The City of Saginaw is committed to hiring individuals who are authorized to work in the United States. All applicants must provide proof of their eligibility to work in the U.S. as required by federal law. The City of Saginaw will not sponsor visas for employment.

The City of Saginaw is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.