Referral Assistant

Job Posting

Essential Job Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Answers incoming departmental calls, ensuring that all calls are handled or routed as

Assists Referral Specialists in communicating with patients regarding scheduled appointments and/ or tests. Uses appropriate method of communication based upon timing of appointments, as established in departmental

Assists in the established tracking process as directed by the Referral Manager and/ or Referral

Documents activity in the EHR as directed by the Referral Manager and/or Referral

Marginal Job Duties

Performs other duties as assigned.

Required Job Specifications

Education: High School diploma

Licensure: None

Experience: Medical office experience preferred. Experience in medical record documentation preferred.

Skills: Excellent telephone etiquette. Clerical skills such as filing and completion of forms. Legible handwriting. Ability to operate office equipment. Able to follow through on assignment in a timely manner. Ensures that patient confidentiality is maintained at all

Interpersonal Skills: Able to communicate effectively with, and relate to, a diverse population. Able to follow oral and/ or written instructions. Able to work independently and as a team member. Must exhibit excellent customer service skills.

Physical Effort: Must be able to sit, stand, and/or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. occasionally

Hours of Work: Full-time; flexible and

Travel: Not a requirement of this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.