Store Associate

Customer Service Team MemberDogpatch Games, the fastest growing destination for board game enthusiasts in the Bay Area, is seeking new customer-facing team members to assist with retail sales, events, and in-store game play at our store and play space in the Dogpatch neighborhood of San Francisco.This position reports to the store manager, who leads the team.You will be assisting with game purchases, event organization, and hands-on game assistance. We are looking for motivated and enthusiastic individuals with experience working in customer service, retail, and events. The right person will have a strong desire to create the best experience for customers, members, and participants, and have a great time doing it. They will thrive on bringing fun to customers engaging in events and activities at the store, and in maintaining the stores environment. They will enjoy the dynamics of a young and growing small business, finding improvements to the business, and adapting to changes in procedures.The Ideal Candidate Will Possess The Following:Strong customer service and people skillsExcel at consistent hard work in a fast-paced environmentPassion about contributing to a small team and supporting their coworkersAn engaging and outgoing personalityA love of bringing fun to othersA strong understanding of board games and board game cultureGreat attention to detail for purposes of arranging merchandise, organizing and re-shelving played games, and maintaining store appearanceAbility to lift heavy merchandise, walk and stand for long hoursOutstanding sales abilities to sell items to customersAvailability to thrive in a schedule that includes nights and weekendsComfortable working with retail and operational platforms to process sales and maintain customer databasesExperience working with kids in retail environments and event settingsBonus SkillsExperience and interest in building and improving operational processesExperience working in inventory management, improving inventory trackingEvent experience with a wide variety of customer dynamics, employing flexible soft social skillsOnline community support through systems such as DiscordWebsite management and developmentThis is an exciting opportunity to join a growing community centered around games and the people that love playing them. If this sounds like you, we’d love to talk!Job Hours & Schedule25-40 hours per weekAfternoons and evenings during the week (store hours are 2pm - 10pm)At least 1 weekend day (Saturday or Sunday) requiredCompensation$19.00 - $22.00 per hour based on qualifications and experienceBenefitsEmployee discountHealth, vision, and dental insuranceSick leaveFlexible vacation scheduleEducationHigh school or equivalent (Preferred)Work location: In person at Dogpatch Games, 1095 Tennessee St, San Francisco CA 94107.