Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global ITIL Service Desk Lead

360 IT Professionals

A software development company is seeking an ITIL Service Desk Manager for its Cambridge, MA office. The ideal candidate will deliver high-quality customer service and ensure availability across global operations. A bachelor's degree in Computer Science or a related field and 5-8 years of relevant technical and managerial experience in a service desk or similar environment are required. If you thrive in a dynamic environment and can meet unique client requirements, this is the role for you. #J-18808-Ljbffr 360 IT Professionals

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Global ITIL Service Desk Lead in Cambridge, MA vacancy
  •  ...California that offers complete technology services in Mobile development, Web development,...  ...operations, the company caters to its globally positioned clients by providing dynamic...  ...We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA. Selected... 
    Suggested
    Contract work

    360 IT Professionals

    Cambridge, MA
    2 days ago
  •  ...pieces that can be used—and loved—for generations. The IT Service Desk Lead is responsible for leading the service desk and providing...  ...implement automation where possible, and ensure alignment with ITIL or other service management frameworks. Incident & Request... 
    Suggested
    Full time
    Remote work
    Flexible hours

    Arhaus

    Boston, MA
    5 days ago
  • $121k

     ...digital and human capabilities. Our diverse, global teams bring deep industry and functional...  ...change. BCG delivers solutions through leading-edge management consulting along with...  ...Azure or AWS; familiarity with cloud AI/ML services (Azure OpenAI, AWS Bedrock) is a strong plus... 
    Suggested
    Work at office
    Local area

    Boston Consulting Group

    Boston, MA
    3 days ago
  •  ...performance. Our B2B Platform-as-a-Service offering consists of various...  ...Kubernetes, Docker, Azure, ITIL, SRE practices and Salesforce...  ...questions. About us Jedox is a leading software solution that enables...  ...our culture is shaped by our global collaboration, passion for... 
    Suggested
    Full time
    Work at office
    Flexible hours

    Jedox

    Boston, MA
    15 days ago
  • $195k - $242.5k

     ...digital and human capabilities. Our diverse, global teams bring deep industry and functional...  ...change. BCG delivers solutions through leading-edge management consulting along with...  ...benchmark for excellence in professional services - not just in what we say, but in how we... 
    Suggested
    Contract work
    Temporary work
    Work at office
    Local area

    Boston Consulting Group

    Boston, MA
    4 days ago
  • $65k - $85k

     ...based in Somerville, MA, is seeking a Desktop Support Engineer. This role focuses on providing critical support to both in-person and global teammates, ensuring they have the tools they need for success. Responsibilities include managing device lifecycles, onboarding new... 

    oneZero Financial Systems

    Somerville, MA
    3 days ago
  • $135k - $220k

     ...the future of fabrication, come build it with us. Your Impact Global Services is the team customers reach when they have a critical print failure...  ...results. You will own our AI and self‑service strategy and lead the team who is transforming our post‑sales customer... 
    Permanent employment
    Full time
    Contract work
    Work at office
    Worldwide

    Formlabs

    Somerville, MA
    5 days ago
  • $217k - $290k

    Titre : Head of Global Digital Customer Experience Société: Ipsen Biopharmaceuticals Inc. A propos d'Ipsen: Ipsen est un groupe biopharmaceutique...  ...looking for a visionary Head of Digital Customer Experience to lead and execute our global digital engagement strategy. In this role... 
    Temporary work
    For contractors
    Local area
    Flexible hours

    Ipsen

    Cambridge, MA
    4 days ago
  • Dimerco is seeking a results-driven freight sales professional to help grow our global forwarding business. You will identify new markets, build client relationships, and drive revenue in a fast-paced logistics environment. The role requires 1-2 years in freight forwarding... 

    Dimerco Express USA

    Chelsea, MA
    3 days ago
  • The Head of HR Service Excellence at Takeda Pharmaceutical Co. leads a globally distributed team to design and govern end-to-end HR service experiences, enabling scalable, AI-enabled self-service and data-driven improvements. The role translates global strategy into a... 

    Takeda Pharmaceutical Co.

    Cambridge, MA
    4 days ago
  •  ...regulatory agencies around the world. The Global Account Director (GAD) is the commercial...  ...breadth of Certara's scientific, software and services capabilities together around the client's...  ...and Qualify the Right Opportunities Lead discovery conversations that identify the... 
    Local area

    Certara

    Boston, MA
    3 days ago
  •  ...Global Account ManagerKetryx is looking for a strategic, relationship-driven Global Account Manager to own and grow our most important enterprise relationships — the MedTech and life sciences leaders who already trust Ketryx to ship safer software faster. You'll be the... 

    Ketryx

    Boston, MA
    3 days ago
  •  ...renowned for our technical excellence and leading innovations, and for making a difference...  ...at NTT DATA This position will join the Global IP Network (GIN) team at NTT. NTT’s Global...  ...including IPv4 Address Leasing, Ethernet Services, and DDoS Protection Services. The GCM... 
    Contract work
    Temporary work
    Work experience placement
    Local area
    Remote work
    Flexible hours

    NTT Ltd.

    Milton, MA
    4 days ago
  •  ...atrophy remains a critical unmet need. As a global leader in myostatin biology, a field...  ..., Infrastructure & IT Operations to lead and scale the technology infrastructure and...  ...judgment, a high sense of ownership, and a service mindset and knows how to build an IT organization... 

    Scholar Rock

    Cambridge, MA
    26 days ago
  •  ...opportunity to drive the sales of our full range of products and services, which include: TA Instruments thermal and rheology products,...  ...rheometry Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to... 
    Local area
    Worldwide
    Night shift

    Waters

    Boston, MA
    2 days ago
  •  ...Sales RepresentativeCarlisle Companies is a leading manufacturer of building envelope...  ...corporate functions across North America and globally, Carlisle offers stability, agility, and...  ...with Sales Support, Technical Services, Product Management, and Regional Sales... 
    For contractors
    Work at office
    Remote work
    Home office
    Monday to Friday
    Night shift

    Carlisle Corporation

    Boston, MA
    3 days ago
  • Ipsen, une biopharmaceutique de taille moyenne, recherche Head of Global Digital Customer Experience pour diriger la stratégie omnicanale et l’engagement des HCP et patients à l’échelle mondiale. Vous définirez et exécuterez une roadmap omnicanale, piloterez une Centre... 

    Ipsen

    Cambridge, MA
    4 days ago
  • $200k - $300k

     ...Do you want to sit at the center of the global Power & Renewables market, advising some...  ...be the role for you! Join Aon's industry?leading Global Natural Resources team as a Senior...  ...relationships between clients, Aon account and risk services teams, and insurers to drive... 
    Full time
    Temporary work
    Part time
    Work at office
    Local area

    AON

    Boston, MA
    3 days ago
  •  ...Adhesives Solutions Are you ready to build your career with a global leader in construction solutions? At Sika , we don’t just...  ...relationships with key customers and prospects, ensuring outstanding service. Plan and execute territory sales strategies and budgets... 
    For contractors
    Work at office
    Local area
    Night shift

    Sika

    Boston, MA
    1 day ago
  • $180k - $225k

     ...is and how to position EPAM for success Lead the full sales lifecycle from opportunity...  ...platform solutions Background in retirement services (insurance‑adjacent or wealth management...  ...in New York City. EPAM is a leading global provider of digital platform engineering... 
    Temporary work
    H1b
    Remote work
    Flexible hours

    EPAM Systems

    Boston, MA
    5 days ago
  • $108k - $186.67k

    Global Security Operations Center Manager Cambridge, MA USA The GSOC Manager will lead and operate Lila Sciences' Global Security Operations Center, owning the physical security...  ...environment, law enforcement, or military service. Hands-on experience with access control... 
    Full time
    Temporary work
    For contractors
    Work experience placement
    Work at office
    Local area
    Flexible hours

    Lila Sciences, Inc.

    Cambridge, MA
    3 days ago
  • Biogen in Cambridge, MA seeks a Head of Executive Protection and Travel Security to lead our Global Security team, designing advanced security protocols and risk mitigation. You will guide protection programs for senior executives, coordinate travel security, and collaborate... 

    Security Executive Council

    Cambridge, MA
    4 days ago
  • $225k - $300k

     ...Established in 2006, our client advises a select, global group of ultra-high-net-worth individuals...  ...firm's investment, planning, tax, and service teams, and making sure every part of each...  ...Statements and implementation memoranda. Lead client onboarding, coordinate asset... 
    Full time
    Work at office
    Afternoon shift

    Harrison Gray Search and Consulting LLC

    Boston, MA
    2 days ago
  •  ...responsibilities include the identification of new business opportunities, leading and assisting in client management, and continuously engaging...  ...ideal candidate will be self-motivated, able to work across global teams, and have a client-facing background in management... 

    Confidential

    Boston, MA
    4 days ago
  •  ...LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and...  ...fulfills all responsibilities as assigned by lead technician or ophthalmologist BASIC...  ...or equivalent 1+ year of strong customer service skills (internal/external) Strong communicator... 
    Minimum wage
    Full time
    Work at office
    Local area
    Weekend work
    Afternoon shift

    Luxottica

    Brookline, MA
    2 days ago
  • $150k - $250k

     ...of a high-growth team with the stability of a global leader. Leveraging their knowledge and skillsets, Analytics Services Directors support current clients by showcasing...  ...prior to them becoming a problem Experience leading consultative analytics engagements with clients... 
    Local area
    Flexible hours

    Veeva Crossix

    Boston, MA
    5 days ago
  •  ...daily call routing Own the full sales cycle: lead ? opportunity ? quotation ? order 2....  ...closely with authorized distributors and service partners Support distributor sales...  ...Copco Long-term career stability with a global market leader Job location This role is... 
    Temporary work
    Remote work

    Atlas Copco Group

    Dorchester, MA
    5 days ago
  •  ...Job Description Job Description We are PMG PMG, a global independent platform company engineered for impact, integrates business...  ...deliver results that matter. You'll partner with clients, media leads, analytics teams, and creative collaborators to design and... 
    Work experience placement
    Shift work

    PMG

    Boston, MA
    29 days ago
  • $35 per hour

    To Apply for this Job Click Here Our client, a global management consulting firm specializing in commercial growth and business strategy...  ...processes. ~ Excellent communication, customer service, and interpersonal skills. ~ Highly organized with strong attention... 
    Contract work
    Work at office
    Immediate start
    Monday to Friday

    Beacon Hill

    Boston, MA
    3 days ago
  •  ...exciting stage of significant growth and global expansion. As a product-led company, we believe...  ...integration issues.Serve as the onsite lead for IT-related operations for Port's...  ...troubleshooting, communication, and customer service skills.Hungry to learn and grow with the... 
    Work at office
    Local area
    Remote work
    Worldwide

    Team8

    Boston, MA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global ITIL Service Desk Lead. Be the first to apply!