Global ITIL Service Desk Lead
360 IT Professionals
A software development company is seeking an ITIL Service Desk Manager for its Cambridge, MA office. The ideal candidate will deliver high-quality customer service and ensure availability across global operations. A bachelor's degree in Computer Science or a related field and 5-8 years of relevant technical and managerial experience in a service desk or similar environment are required. If you thrive in a dynamic environment and can meet unique client requirements, this is the role for you. #J-18808-Ljbffr 360 IT Professionals
- ...California that offers complete technology services in Mobile development, Web development,... ...operations, the company caters to its globally positioned clients by providing dynamic... ...We are looking to fill a position for ITIL Service Desk Manager in Cambridge MA. Selected...SuggestedContract work
- ...pieces that can be used—and loved—for generations. The IT Service Desk Lead is responsible for leading the service desk and providing... ...implement automation where possible, and ensure alignment with ITIL or other service management frameworks. Incident & Request...SuggestedFull timeRemote workFlexible hours
$121k
...digital and human capabilities. Our diverse, global teams bring deep industry and functional... ...change. BCG delivers solutions through leading-edge management consulting along with... ...Azure or AWS; familiarity with cloud AI/ML services (Azure OpenAI, AWS Bedrock) is a strong plus...SuggestedWork at officeLocal area- ...performance. Our B2B Platform-as-a-Service offering consists of various... ...Kubernetes, Docker, Azure, ITIL, SRE practices and Salesforce... ...questions. About us Jedox is a leading software solution that enables... ...our culture is shaped by our global collaboration, passion for...SuggestedFull timeWork at officeFlexible hours
$195k - $242.5k
...digital and human capabilities. Our diverse, global teams bring deep industry and functional... ...change. BCG delivers solutions through leading-edge management consulting along with... ...benchmark for excellence in professional services - not just in what we say, but in how we...SuggestedContract workTemporary workWork at officeLocal area$65k - $85k
...based in Somerville, MA, is seeking a Desktop Support Engineer. This role focuses on providing critical support to both in-person and global teammates, ensuring they have the tools they need for success. Responsibilities include managing device lifecycles, onboarding new...$135k - $220k
...the future of fabrication, come build it with us. Your Impact Global Services is the team customers reach when they have a critical print failure... ...results. You will own our AI and self‑service strategy and lead the team who is transforming our post‑sales customer...Permanent employmentFull timeContract workWork at officeWorldwide$217k - $290k
Titre : Head of Global Digital Customer Experience Société: Ipsen Biopharmaceuticals Inc. A propos d'Ipsen: Ipsen est un groupe biopharmaceutique... ...looking for a visionary Head of Digital Customer Experience to lead and execute our global digital engagement strategy. In this role...Temporary workFor contractorsLocal areaFlexible hours- Dimerco is seeking a results-driven freight sales professional to help grow our global forwarding business. You will identify new markets, build client relationships, and drive revenue in a fast-paced logistics environment. The role requires 1-2 years in freight forwarding...
- The Head of HR Service Excellence at Takeda Pharmaceutical Co. leads a globally distributed team to design and govern end-to-end HR service experiences, enabling scalable, AI-enabled self-service and data-driven improvements. The role translates global strategy into a...
- ...regulatory agencies around the world. The Global Account Director (GAD) is the commercial... ...breadth of Certara's scientific, software and services capabilities together around the client's... ...and Qualify the Right Opportunities Lead discovery conversations that identify the...Local area
- ...Global Account ManagerKetryx is looking for a strategic, relationship-driven Global Account Manager to own and grow our most important enterprise relationships — the MedTech and life sciences leaders who already trust Ketryx to ship safer software faster. You'll be the...
- ...renowned for our technical excellence and leading innovations, and for making a difference... ...at NTT DATA This position will join the Global IP Network (GIN) team at NTT. NTT’s Global... ...including IPv4 Address Leasing, Ethernet Services, and DDoS Protection Services. The GCM...Contract workTemporary workWork experience placementLocal areaRemote workFlexible hours
- ...atrophy remains a critical unmet need. As a global leader in myostatin biology, a field... ..., Infrastructure & IT Operations to lead and scale the technology infrastructure and... ...judgment, a high sense of ownership, and a service mindset and knows how to build an IT organization...
- ...opportunity to drive the sales of our full range of products and services, which include: TA Instruments thermal and rheology products,... ...rheometry Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to...Local areaWorldwideNight shift
- ...Sales RepresentativeCarlisle Companies is a leading manufacturer of building envelope... ...corporate functions across North America and globally, Carlisle offers stability, agility, and... ...with Sales Support, Technical Services, Product Management, and Regional Sales...For contractorsWork at officeRemote workHome officeMonday to FridayNight shift
- Ipsen, une biopharmaceutique de taille moyenne, recherche Head of Global Digital Customer Experience pour diriger la stratégie omnicanale et l’engagement des HCP et patients à l’échelle mondiale. Vous définirez et exécuterez une roadmap omnicanale, piloterez une Centre...
$200k - $300k
...Do you want to sit at the center of the global Power & Renewables market, advising some... ...be the role for you! Join Aon's industry?leading Global Natural Resources team as a Senior... ...relationships between clients, Aon account and risk services teams, and insurers to drive...Full timeTemporary workPart timeWork at officeLocal area- ...Adhesives Solutions Are you ready to build your career with a global leader in construction solutions? At Sika , we don’t just... ...relationships with key customers and prospects, ensuring outstanding service. Plan and execute territory sales strategies and budgets...For contractorsWork at officeLocal areaNight shift
$180k - $225k
...is and how to position EPAM for success Lead the full sales lifecycle from opportunity... ...platform solutions Background in retirement services (insurance‑adjacent or wealth management... ...in New York City. EPAM is a leading global provider of digital platform engineering...Temporary workH1bRemote workFlexible hours$108k - $186.67k
Global Security Operations Center Manager Cambridge, MA USA The GSOC Manager will lead and operate Lila Sciences' Global Security Operations Center, owning the physical security... ...environment, law enforcement, or military service. Hands-on experience with access control...Full timeTemporary workFor contractorsWork experience placementWork at officeLocal areaFlexible hours- Biogen in Cambridge, MA seeks a Head of Executive Protection and Travel Security to lead our Global Security team, designing advanced security protocols and risk mitigation. You will guide protection programs for senior executives, coordinate travel security, and collaborate...
$225k - $300k
...Established in 2006, our client advises a select, global group of ultra-high-net-worth individuals... ...firm's investment, planning, tax, and service teams, and making sure every part of each... ...Statements and implementation memoranda. Lead client onboarding, coordinate asset...Full timeWork at officeAfternoon shift- ...responsibilities include the identification of new business opportunities, leading and assisting in client management, and continuously engaging... ...ideal candidate will be self-motivated, able to work across global teams, and have a client-facing background in management...
- ...LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and... ...fulfills all responsibilities as assigned by lead technician or ophthalmologist BASIC... ...or equivalent 1+ year of strong customer service skills (internal/external) Strong communicator...Minimum wageFull timeWork at officeLocal areaWeekend workAfternoon shift
$150k - $250k
...of a high-growth team with the stability of a global leader. Leveraging their knowledge and skillsets, Analytics Services Directors support current clients by showcasing... ...prior to them becoming a problem Experience leading consultative analytics engagements with clients...Local areaFlexible hours- ...daily call routing Own the full sales cycle: lead ? opportunity ? quotation ? order 2.... ...closely with authorized distributors and service partners Support distributor sales... ...Copco Long-term career stability with a global market leader Job location This role is...Temporary workRemote work
- ...Job Description Job Description We are PMG PMG, a global independent platform company engineered for impact, integrates business... ...deliver results that matter. You'll partner with clients, media leads, analytics teams, and creative collaborators to design and...Work experience placementShift work
$35 per hour
To Apply for this Job Click Here Our client, a global management consulting firm specializing in commercial growth and business strategy... ...processes. ~ Excellent communication, customer service, and interpersonal skills. ~ Highly organized with strong attention...Contract workWork at officeImmediate startMonday to Friday- ...exciting stage of significant growth and global expansion. As a product-led company, we believe... ...integration issues.Serve as the onsite lead for IT-related operations for Port's... ...troubleshooting, communication, and customer service skills.Hungry to learn and grow with the...Work at officeLocal areaRemote workWorldwide
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