Global Omnichannel Customer Experience Leader
Ipsen
Ipsen, une biopharmaceutique de taille moyenne, recherche Head of Global Digital Customer Experience pour diriger la stratégie omnicanale et l’engagement des HCP et patients à l’échelle mondiale. Vous définirez et exécuterez une roadmap omnicanale, piloterez une Centre d'Excellence et travaillerez avec les équipes Commercial, Medical et Digital pour une expérience client intégrée et conforme. Ce poste offre un rôle clé dans la transformation digitale et l'innovation, avec un leadership #J-18808-Ljbffr Ipsen
- Ipsen Biopharmaceuticals, Inc. is seeking a visionary Head of Digital Customer Experience to lead our global omnichannel strategy across assets and markets, driving personalization, data‑driven engagement, and AI‑enabled innovation. The role partners with Commercial, Medical...SuggestedWorldwide
$217k - $290k
...Title: Head of Global Digital Customer Experience Company: Ipsen Biopharmaceuticals Inc. About Ipsen... ...will: ✅ Define and implement omnichannel strategies to enhance the HCP and... ...stakeholder groups including KOLs, Thought Leaders, HCPs, patients, and care partners...SuggestedFull timeTemporary workFor contractorsLocal areaFlexible hours$320k - $365k
...Large deals growing 74% YoYSemrush named a Leader in The Forrester Wave: Search Engine... ...the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok... ...keep delivering meaningful results for our customers. Joining the Sales team also means:Fast forward...SuggestedFull timeTemporary workLocal areaRemote workFlexible hours- ## Global Travel Operations, Senior ManagerApplylocations: Boston... ...ability to work with Senior Leaders, and navigate complex, high-pressure... ...& negotiations, exceptional customer service, cost savings, and... ...enhance the customer service experience.* In partnership with the TMC...SuggestedWork experience placementSummer workWork at officeRemote workFlexible hours2 days per week
- ...innovative brands to deliver exceptional customer experiences. We believe great customer support... ...experienced and people-focused Team Leader to lead a team of Tier 1 Trailguides... ...team of Tier 1 Trailguides providing omnichannel customer support across phone, chat, email...SuggestedFull timeWork at officeRemote workWork from homeAfternoon shift
$170k - $267.5k
...Street IM”, formerly known as State Street Global Advisors or SSGA) is seeking a CX... ...strategy for our asset management client experience stack, leveraging the latest tools such... ...around the world, both as a partner and a leader. You will have tools to help balance your...Flexible hours- ...American Airlines is hiring a Customer Service Manager for Airport Operations at Boston Logan Intl (BOS). You will lead frontline teams... ..., high-performing operation, and deliver exceptional customer experiences while upholding JCBA and company policies. Requires a High...Rotating shift
$155.6k - $194.5k
...position is dependent upon experience and location, ranging from:$... ...AvangridJob SummaryThe Sr. Manager, Customer Service Technology CRM &... ..., Billing, and Digital leaders on technology capabilities,... ...digital self service portals, or omnichannel customer engagement...Contract workWork at officeLocal area- A leading retail store in Weymouth is seeking a Customer Experience Manager to enhance the shopping experience by overseeing front-end operations and delivering friendly service. You will lead your team to achieve performance goals and ensure compliance with company standards...
- ...will oversee front-end activities, coaching teams, and ensuring adherence to brand standards while supporting store KPIs through customer-focused leadership. Responsibilities include managing SOPs, POS operations, omni-channel fulfillment, and loyalty program enrollment...
- ...seeks a Sales Manager in Everett, MA to lead a high‑performing selling culture across the store. You will coach teams, drive customer experience, manage front‑end operations, and ensure brand standards and SOP adherence while optimizing omni‑channel fulfillment. This role...
$120k - $180k
...Career siteJazz Pharmaceuticals is a global biopharma company whose purpose is to... ...how we design and deliver more precise customer experiences, enabled by new technologies, modern ways... ..., specialty pharmacy, Rx, CRM, media/omnichannel ecosystem)Synthesize insights across...Full timeWorldwideFlexible hours- ...billion of assets under management and a global portfolio of more than 400 hotels... ...executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate... ...where every day is a first. The Guest Experience Manager is the curator of that story: orchestrating...Local areaWorldwideShift work
- ...Highgate Hotels is opening The Atlas, Boston’s first-of-its-kind hotel, where local connection meets global inspiration. The Guest Experience Manager will orchestrate flawless service across all touchpoints, anticipating guest needs and personalizing interactions to turn...Local area
$17.25 - $17.75 per hour
...prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx,... ...: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- CBRE is seeking an Alliance Director to lead a global financial services account headquartered in Boston, MA. This senior role oversees a ~5 million sq ft portfolio across six countries with 150+ CBRE professionals, serving as the primary executive interface with the client...Work at office
$60k - $68k
...Customer Experience Manager Somerville, Massachusetts, United States Babel Street is the trusted technology partner for the world's most... ...for providing frontline support to Babel Street customers globally and working with our revenue team to ensure customers achieve...Work at officeFlexible hoursWeekend workAfternoon shift- ...Summary The Customer Experience Coordinator serves as the store ambassador, shaping a personalized customer journey and supporting efficient store operations. This role delivers exemplary service and clienteling to maximize sales while maintaining a professional store...Flexible hoursAfternoon shift
- ...clients. You will oversee planning, delivery, and coordination with senior leadership, while mentoring junior staff. The role focuses on global tax compliance, planning, and structuring, with opportunities to work closely with clients on sophisticated international matters....Flexible hours
$16.75 - $25.13 per hour
...Inspire Brands Customer Service Representative If you have ever wondered what life is like when you work for Inspire Brands, imagine... ..., accurately categorizing customer contact reasons/experiences and respond accordingly. Provide accurate responses by actively...Hourly payMinimum wageWork at officeLocal areaWorldwideFlexible hoursShift work- Chipotle Mexican Grill in Dedham, MA is seeking a Service Leader to help maintain a positive customer experience by ensuring safe, quality food and a well-trained crew. This role emphasizes hands-on leadership on the line and proactive task completion to keep operations...Work at officeShift work
$18 - $22 per hour
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient...Hourly payFlexible hoursAfternoon shift$154.4k - $242.55k
...to the best of my knowledge.Job DescriptionAbout the Role:The Global Brand Lead, ITP (Associate Director) is responsible for driving... ...business or life sciences; advanced degree is a plus 8+ years pharma experience; specific experience in therapeutic area or rare disease is a...Minimum wageTemporary workLocal areaRemote work- ...staffingfuture.comGlobal Medical Indication Lead (Rheumatology)The Global Medical Indication Lead will lead the clinical team for an... ...Ensure compliance of all studies in the indication Education, Experience And QualificationsMedical Doctor with relevant specialty education...
$177k - $278.08k
...Job DescriptionAbout the role:Global Brand Lead, IgAN (Director... ...markets, while translating market, customer, and competitive insights... ...cross-functional commercial leader operating within a matrix organization... ...or biotechnology experience; therapeutic-area or rare-disease...Minimum wageTemporary workLocal area$240k - $385k
...Director role with one of Slalom’s global teams - we are open to hiring... ...to gaming, we understand our customers’ teams, culture, and unique... ....* Partner with account leaders to develop growth plans and drive... ...those disruptions.* Advanced experience and leadership in areas such...Temporary workLocal area- ...practice helps CFOs and finance leaders transform their organizations... ..., decades of industry experience, and a vast partner network to... ...selling and delivering complex global finance transformations enabled... ...Marketplace solutions, custom extensions, and third-party tools...Full timeContract workWork experience placementLive inWork at officeLocal area
$266.25k - $384.58k
Job title: Global Brand Lead, OncologyLocation: Cambridge, MA / Morristown, NJAbout the... ...impactContribute to the global Key opinion leader strategy led by medical affairsEngage... ...degree is preferredA minimum of 12-15 years' experience in commercial leadership positions...Full timeTemporary work$192.4k - $302.39k
...and empower you to shine? Join us as a Global Medical Lead, Nephrology in our Cambridge... ...in interactions with external scientific leaders, patient advocacy groups, and regulatory... ...COMPETENCIES AND SKILLS: Education & Experience A Medical degree (MD, DO, MBBS) is preferred...Minimum wageTemporary workWork at officeLocal areaRemote work$237.2k - $372.79k
...empower you to shine? Join us as a Global Medical Lead, Dermatology in... ..., engages with key opinion leaders, and leverages digital... ...stakeholders in alignment with customer needs and medical strategy• Represent... .... Be willing to explore and experiment with new ideas to help stay...Minimum wageTemporary workWork at officeLocal areaRemote workWeekend work
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