VIP Guest Experience Manager
Highgate
Highgate Hotels is opening The Atlas, Boston’s first-of-its-kind hotel, where local connection meets global inspiration. The Guest Experience Manager will orchestrate flawless service across all touchpoints, anticipating guest needs and personalizing interactions to turn moments into memories. The role requires managing VIPs, coordinating with Sales, Housekeeping and F&B, and guiding a team to deliver an exceptional stay from pre-arrival to post-stay follow-up. #J-18808-Ljbffr
- ...Resorts’ Encore Boston Harbor in Everett, MA seeks a Manager Tower Suites to oversee VIP arrivals, private access, guest relations, and casino VIP lounge operations,... ...collaboration; requires 5+ years hotel/VIP experience and leadership, with strong PC skills and familiarity...Suggested
- ...real estate investment and hospitality management company with over $15 billion of assets... ...inspiration—where every day is a first. The Guest Experience Manager is the curator of that story:... ...that all guests, especially those of VIP status, receive utmost attention and...SuggestedLocal areaWorldwideShift work
- Wynn Resorts in Everett, MA, seeks a Front Office Manager to lead VIP services and suite operations at Encore Boston Harbor. You will oversee VIP arrivals, private access, guest relations, and lounge operations while aligning with Encore standards and financial performance...Suggested
- ...Towne Park LLC is seeking an Associate Manager to lead the guest/patient service team at a designated location. The role ensures high levels... ...driving key business metrics and revenue reporting. A driver’s license and hospitality experience are required. #J-18808-Ljbffr...Suggested
$65.3k - $88.2k
...The opportunity Delaware North Boston Holdings is hiring a full-time Guest Experience Manager to join our team at TD Garden in Boston, Massachusetts. As a Guest Experience Manager, you will be responsible forleadingthe Guest Experience team, ensuring alignment with organizational...SuggestedFull time$66.27k - $81.2k
...Join our community and experience Emerson College! The Guest Experience department serves as the “front porch” to the Emerson College campus, acting... ...fostering engagement from visitors across the globe. The Manager, Guest Experience reports to the Senior Marketing Officer...Full timePart timeWork at officeLocal areaNight shiftWeekend work- ...Ontario Trillium Foundation is seeking a Guest Service Manager in Boston to enhance guest connections and exceed service expectations. This... ...marketing initiatives. Candidates should possess strong leadership experience and the ability to analyze sales data. The position...
- Ontario Trillium Foundation is seeking a Guest Service Manager to drive guest satisfaction by connecting with guests, understanding the F&B program, and delivering a WOW experience through empowerment. You will oversee reservations, host in-store meetings, coach staff,...Full time
$72.73k - $121.22k
...The Client Success Manager (CSM) serves as the primary day-to-day contact and relationship... ...improve visibility, and strengthen the client experience. Required Qualifications: ~ Bachelor... ...Revenue Incentives Corporate or VIP Bonuses Deferred compensation opportunities...Temporary workWork experience placementWork at officeLocal areaRemote workRelocation packageFlexible hours- KINGS DINING AND ENTERTAINMENT is seeking experienced managers to lead a shift, drive guest satisfaction, and manage daily operations across restaurant, lanes, and front desk. This role requires dedication to superior service, mentoring staff, and achieving financial goals...Shift work
- ...passionate hospitality professionals to join as Food and Beverage Manager, overseeing day-to-day operations across outlets, ensuring... ..., partner with the Executive Chef, and drive excellence in guest experiences. This role focuses on budgeting, cost control, menu concepts,...
- Tiffany & Co. in Boston seeks a Team Manager to support the Director in leading and developing the sales and operations team. This role... ...is vital in achieving sales targets and enhancing the client experience. The ideal candidate will have at least 3 years of experience...Work at office
$130k - $165k
...platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly... ...OVERVIEWAs the Customer Experience Communications Operations Manager at Benchling, you will own the communications backbone for our...Work at officeLocal areaFlexible hours3 days per week- Towne Park LLC in Boston is seeking an Associate Manager to lead the guest/patient service team at a designated location. You will ensure high levels of client, customer, and associate satisfaction, managing service delivery, staffing, performance, financial reporting,...
- Hawksmoor - Boston is seeking a Reservations Manager for their new restaurant opening in fall 2026. Key responsibilities include managing reservations, ensuring excellent guest experiences, and leading a team dedicated to service standards. The role offers the chance to...
- ...Mobius is a specialized medical risk management firm providing bespoke healthcare and emergency... ...-worth individuals, family offices, and VIP clients. We deploy world-class... ...readiness. QUALIFICATIONS Required 2+ years of experience in operations, executive support,...For contractorsLocal areaRemote work
$320k - $365k
...Excellent Judgment - high-quality, timely decisions with incomplete data; owns outcomes.Hire & Develop the Best - raises the bar; builds managers as force multipliers.High Standards - precision in pipeline, forecast, messaging, and execution.Strategic + Hands-On - ability to...Full timeTemporary workLocal areaRemote workFlexible hours- ...Agency in Massachusetts is seeking an Insurance Customer Service Manager to oversee day-to-day management of an assigned book of business... ..., this role offers growth toward team leadership or VIP Client Success Manager responsibilities, with a base salary starting...
$16 - $24.75 per hour
...standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention. Model kate spade service behaviors (... ...in a retail service environment in a management or floor leadership role (luxury/premium or comparable...Minimum wageSeasonal workShift workNight shift$80k - $140k
Watertown, MACustomer Experience /Full-time /On-siteThe CompanyTutor Intelligence is building the technology and processes to let robots... ...relationships with operations, engineering, and maintenance leaders, manage executive escalations, and ensure alignment between your...Full timeRemote work- DescriptionThe Customer Success Manager is responsible for managing a portfolio of enterprise customers, ensuring successful adoption... ...methodologies based on customer feedback and operational experience.RequirementsBachelor's degree or equivalent experience.5+ years...Remote work
$102k - $110k
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across... ...for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and...Work at office- ...work truly matters.Job SummaryAs an Enterprise Customer Success Manager at Idira, you will use your skillset to build key... ...data points.QualificationsExperience: 5+ years of relevant work experience in customer success, consulting, post-sales technical account...Contract workWork experience placementRemote workVisa sponsorshipWork visa
$119.5k - $179.3k
...around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so... ...work directly with customers to enhance their overall user experience with Workday. The Customer Success Manager is responsible for...Full timeWork experience placementWork at officeRemote workHome officeFlexible hours$128k - $252.5k
...transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and... ...business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers,...Local area- Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network,...Work at officeImmediate startRemote workWorldwideFlexible hours
$89k - $118k
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing... ...for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and...Contract workWork at office$89.6k - $157k
...Wolters Kluwer | Wolters KluwerWhat We Offer: The Customer Success Manager role offers growth potential opportunities, professional... ...proactively identifies opportunities to improve the customer experience and create additional account value. The role is critical to accelerating...Full timeWork at office- Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni:Nasuni delivers a unified data... ...Support, and Product teams to deliver a world-class customer experience. While not directly responsible for renewals or commercial transactions...For contractorsWork at officeRemote workFlexible hours
$85k - $157k
...are growing rapidly and are looking for a Sr. Customer Success Manager within the insurance or insure-tech industry to join our team.... ...we do What We’re Looking For: 5-7+ years of relevant experience including Customer Success or related roles, including ownership...Work at officeFlexible hours2 days per week3 days per week
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