Retail Customer Experience & Service Leader
The Michael's Companies
The Michaels Companies is seeking a Sales Manager in Everett, MA to lead a high-performing selling culture across the store and drive strong sales, service, and operational execution. You will oversee front-end activities, coaching teams, and ensuring adherence to brand standards while supporting store KPIs through customer-focused leadership. Responsibilities include managing SOPs, POS operations, omni-channel fulfillment, and loyalty program enrollment, with a focus on coaching for exceptional #J-18808-Ljbffr The Michael's Companies
$17.25 - $17.75 per hour
...Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense... ...Responsible for promoting an excellent customer experience. Oversees a team of Associates at front... ...ensuring prompt, courteous customer service and promotion of loyalty programs....SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...Manager to lead a high-performing selling culture across the store, driving sales results and a first-class customer experience. You will oversee front-end and service operations, coach the team, and ensure consistent execution of brand standards and SOPs. Responsibilities...Suggested
$26 - $30 per hour
...Customer Experience Lead The Customer Experience Lead serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Customer Experience Lead, you are goal-oriented...SuggestedHourly payFlexible hoursAfternoon shift$20 - $24.5 per hour
...and lead team members. You will assist the Store Manager in achieving sales goals and ensuring an exceptional customer experience. With at least 2 years of retail experience required, this role emphasizes effective coaching and team engagement. The position offers a...SuggestedHourly pay- ...Assistant Store Manager in Somerville, MA to collaborate with the Store Manager in driving results and delivering an exceptional customer experience. You will lead a team, manage daily store operations, and uphold brand standards while fostering a positive, energetic...Suggested
$117.6k - $176.4k
...make history here...Own the day-to-day customer relationship and growth agenda for assigned... ...data (Circana / NielsenIQ) and retailer POSEffective negotiation, presentation,... ...location and additional factors such as experience, job-related skills, and relevant education...Full timeTemporary workImmediate startRemote work$17.5 - $30.2 per hour
...role, you will support the Customer Service & E-Commerce programs; this... ...processes supporting the checkout experience and grocery delivery &... ...Supervisor, you support the Team Leader in leading and developing... ...Qualifications ~12+ months retail experience Physical...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift- ...brands to deliver exceptional customer experiences. We believe great customer... ...experienced and people-focused Team Leader to lead a team of Tier 1... ..., quality standards, and service level objectives. Create... ...service, hospitality, retail, automotive, technology, or...Full timeWork at officeRemote workWork from homeAfternoon shift
- Whole Foods Market in Melrose, MA is seeking a Supervisor to support Customer Service & E-Commerce programs. You will lead checkout, grocery delivery and pickup operations, monitor performance, and coach Team Members to deliver exceptional service. You will oversee daily...
$60k - $100k
...for a portfolio of dealership retail stores after launch. In this... ...continuously evolve their retail experience. You'll combine account... ...who enjoys building long-term customer relationships, analyzing retail... ...sales performanceDealership leaders view you as a trusted business...Seasonal workRemote work$17.5 - $30.2 per hour
...role, you will support the Customer Service & E-Commerce programs; this... ...processes supporting the checkout experience and grocery delivery &... ...Supervisor, you support the Team Leader in leading and developing... .... Qualifications 12+ months retail experience Physical Requirements...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$17.5 - $30.2 per hour
...Responsibilities Delivers outstanding customer experience; and holds all Team Members... ...outstanding customer service. Establishes clear... ...relationships with departmental leaders, store leadership, and 1P/3P... .... Qualifications 12+ months retail experience Physical Requirements...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift- ...on providing top-notch service, the highest quality products... ...a community space where customers can relax and enjoy... ...baked goodies and other retail products. Job Summary The Shift Leader is responsible for assisting... ...you should have work experience with various roles in coffee...Hourly payPart timeWork experience placementShift workAfternoon shift
- ...Develop and update content, architecture, graphics and increase on-line visibility. Manage monthly analysis and reporting. Assist retail tenants in enhancing sales by studying sales reports to identify trends and recommend strategies; advising tenants in the use of ad...
- -No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit... ...part of a supportive team Industry leaders will train all new canidates, but you... ...communication skills Strong organizational skills with a proactive, customer-focused mindset....Remote jobFull time
- ...popular coffee chain is seeking a Full-time Shift Leader to support the Store Manager and enhance the customer experience. The ideal candidate will have prior experience in a leadership role, a passion for excellent service, and a talent for team development. They will...Full timeShift work
- ...will be the catalyst to provide inspiration and guidance to the entire team so they are empowered to deliver a truly awesome customer experience. The Team Coach will work with their Leadership Team to ensure the Teammates are engaging with the customer on a personal level...Flexible hours
- ...to lead a high-performing team and deliver world-class customer service. You will build a culture of excellence, coach staff, and... ...monthly goals. The ideal candidate has at least four years of retail management experience in apparel or specialty stores, strong leadership, and...
- ...Manager to lead a dynamic team and deliver outstanding customer experiences. You will mentor staff, drive sales, and maintain... ...partnering with cross-functional teams, and ensuring excellent client service in a fast-paced retail environment. #J-18808-Ljbffr Thirdlove
- ...Operations Manager to join the Store Management team and drive store execution and performance while strengthening customer loyalty through excellent service. Under the supervision of the Store Manager, you will lead a productive store team, oversee staffing, training,...Full time
- ...store operations. The role focuses on fostering a positive environment and engaging with customers to build loyalty. Ideal candidates will have prior supervisory experience in retail, a track record of exceeding sales expectations, and flexible availability. Benefits may...Part timeFlexible hours
- H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee 4-6 offices, align client experience, and drive business results. You will coach Tax Professionals and Client Service Professionals, ensuring readiness, compliance, and top performance while...Work at office
- Google seeks a high-impact sales professional to drive Commerce Media adoption with DV360 for retailers and brands. You will partner across Retail Specialists, Product, GPSL, GTM, gTech, and engineering to scale solutions and accelerate revenue growth. The role emphasizes...
- ...Companies, Inc. is seeking a Store Leader in Newton, MA to lead and... ...a team of framers, driving custom framing solutions and sales while... ...exceptional customer experiences. You will plan workload with... ...requires strong leadership, retail management experience, and the...Night shiftWeekend workEarly shift
- H&R Block is seeking an Area Experience Leader to oversee 4-6 retail offices, ensuring a consistent, high‑quality client experience and disciplined operational... ...execution. You will coach Tax Professionals and Client Service Professionals, set clear expectations, monitor...Work at office
- H&R Block seeks a Multi-Office Leader to oversee 4-6 retail offices, ensuring a consistent, high-quality client experience across locations. You will set expectations, coach teams... ...will develop Tax Professionals and Client Service Professionals, manage staffing, facilities...Work at office
- ...College in Massachusetts is seeking a Department Manager to oversee store operations and multiple departments, ensuring exceptional customer service and proper merchandising. The role requires leadership to support a management team and maintain daily store performance. The...Full time
- ...Store Manager to lead sales, service, and overall store operations.... ..., courteous, and professional customer care while driving profitable growth in a fast-paced retail environment. The role emphasizes... ...knowledge and leadership experience are essential; Spanish is a plus...
- Store Leader - Burlington Mall (Finance) Warby Parker is on the... ...foundation for our growing Retail business. (At other brands,... ...ll build and lead a team of service-minded Managers, Opticians,... ...processes and creating amazing customer experiences. Exercising your business savvy...Hourly payFull timeTemporary workPart timeWork at officeLocal area
- ...Massachusetts seeks an experienced Assistant Store Manager to oversee daily operations and enhance customer relationships. This role requires leadership skills to guide the service teams toward achieving sales and operational goals. The ideal candidate will have a strong...
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