Account Manager

About the RoleWe're looking for a relationship-focused, business-minded Account Manager to serve as the primary partner for a portfolio of dealership retail stores after launch. In this role, you'll help dealerships grow merchandise sales, optimize inventory, improve profitability, and continuously evolve their retail experience. You'll combine account management, retail merchandising, inventory planning, and business consulting to ensure every dealership in your portfolio succeeds.This is an ideal opportunity for someone who enjoys building long-term customer relationships, analyzing retail performance, solving problems proactively, and helping businesses grow.About Dealer MerchandisingDealer Merchandising partners with automotive dealerships to transform underutilized showroom space into profitable retail environments. We design, merchandise, launch, and manage dealership retail stores that create meaningful customer experiences while generating incremental revenue.We're building a company of self-starting individuals who take ownership, solve problems independently, and move quickly. Our success is measured by one thing: helping dealerships make more money. If you're excited about building long-term customer partnerships while driving measurable business results, we'd love to meet you.What You'll DoServe as the primary point of contact for a portfolio of dealership partners following the sales processLead dealership onboarding, kickoff meetings, and transition new stores into ongoing account managementBuild trusted relationships with General Managers, Parts Managers, Marketing teams, and dealership leadershipConduct regular business reviews to discuss sales performance, merchandising strategy, and future growth opportunitiesAnalyze sales, inventory, profitability, and product performance to develop recommendations that increase revenue and improve inventory turnsMonitor inventory levels and proactively recommend replenishment before key products sell outIdentify slow-moving inventory and implement assortment changes to improve performanceRecommend new products, seasonal collections, and merchandising updates based on sales data, customer demand, and dealership demographicsManage ongoing merchandise ordering, including quantities, timing, vendor coordination, and seasonal launchesPartner with vendors to ensure products arrive on time and inventory remains healthy throughout the yearPresent business insights and action plans that improve merchandise revenue and profitabilityIdentify opportunities to expand Dealer Merchandising into additional rooftops within existing dealer groupsPartner closely with Sales to support dealership expansion opportunities and introduce new Dealer Merchandising servicesDeliver an exceptional customer experience that results in long-term partnerships, renewals, and referralsWhat You Bring3+ years of experience in account management, customer success, retail merchandising, inventory planning, buying, category management, or dealership operationsStrong analytical skills with the ability to interpret sales, inventory, and profitability dataExperience managing merchandise assortments and inventory planningExceptional relationship-building skills with the ability to influence customers and earn trusted advisor statusHighly organized with excellent project management and follow-throughComfortable managing multiple dealership accounts and competing priorities simultaneouslyExcellent written and verbal communication skillsWillingness to travel regularly to dealership locationsBonus Points ForExperience working in automotive dealerships or the automotive aftermarketRetail merchandising or category management experienceMulti-location retail operationsCustomer Success or strategic account management experienceExperience presenting business performance and recommendations to executive stakeholdersWhat Success Looks LikeYour dealership portfolio consistently grows revenue and profitability year over yearInventory remains healthy, with strong in-stock positions and minimal overstocksProduct assortments continuously evolve based on customer demand and sales performanceDealership leaders view you as a trusted business advisor rather than a vendorExisting dealer groups continue expanding into additional rooftops with Dealer MerchandisingCustomers consistently renew, grow their partnerships, and refer Dealer Merchandising to othersCompensation & BenefitsSalary: $60,000$100,000 per year This role is commission-based and eligible for additional earnings based on hitting milestones.Annual performance bonus opportunityFully remote position with regular dealership travel3 weeks paid vacation and 2 weeks paid sick time annually, granted January 1 and prorated for mid-year hiresAnnual performance reviews401(k) account with company matchMedical, dental, and vision coverage available from day oneDealer Merchandising is an equal opportunity employer. We welcome applicants from all backgrounds and experiences.
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