Parts Specialist

Job Description

Job Description

Road Machinery & Supplies Co. is searching for a Parts Specialist to join its team in Duluth. In this role, you will be responsible for assisting customers as they source parts for their equipment and for all warehouse daily procedures, including but not limited to shipping and receiving, stocking shelves, picking orders, arranging shipping, and maintaining inventory accuracy.

As a member of the team, you will enjoy:

• Work Culture – RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other.
• Career Opportunities – Experience a career with the support and encouragement to develop yourself and others.
• Competitive Compensation Packages – Based on experience and other factors.
• Full Benefits Package – Including medical, dental, life, 401(k), and vacation.
• Stability and Reputation – RMS has been in business for 95 years and continues to grow.

Responsibilities :

• First point of contact for all incoming phone and web parts requests.
• Research parts solutions for customers – used, new surplus, and aftermarket solutions.
• Process sales orders and returns.
• Utilize company, vendor, and industry resources to constantly grow knowledge of machines and their applicable parts.
• Assist customers looking for hard-to-find parts utilizing various resources.
• Responsible for effectively creating and processing transfer orders and creating/ receiving vendor purchase orders.
• Shipping and receiving of parts.
• Process cores and returns.
• Stocking shelves and assisting with inventory accuracy.

Qualifications/Skills:

• College degree preferred.
• 1-2 years of warehouse and/or sales experience.
• Ability to multi-task, meet deadlines, and keep an organized environment.
• Work responsibly as an individual with minimal direction.
• Able to work responsibly, safely, and intelligently.
• Have the desire to take action, improve, and be appreciative.
• Possess the capability to engage with customers, co-workers, and vendors in a respectful manner.

About Road Machinery & Supplies Co.

Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, Astec, KPI-JCI, Epiroc, SENNEBOGEN, GOMACO, LeeBoy, Roadtec, and BOMAG.

At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive.