Program Assistant

Program AssistantYouth Orchestra Los Angeles (YOLA) is LA Phil's signature education program, inspired by El Sistema and led by Gustavo Dudamel. YOLA provides over 1,500 students annually with access to instruments, high-quality music instruction, and holistic support, helping young people thrive artistically, socially, and academically at no cost.YOLA provides transformational and equitable access to music education for young people from underserved communities, supporting their personal development, their communities, and beyond. The work of YOLA is focused on two areas:Local programs which directly serve communities across Los AngelesNational programs which provide opportunities for young musicians, teaching artists, program administrators, and other stakeholders to learn from and create community with one anotherThe Program Assistant is a key member of the YOLA team, responsible for supporting the day-to-day operations of the assigned site. This role ensures smooth delivery of rehearsals, classes, performances, and student support services by coordinating logistics, maintaining communication between staff, students, and families, and aligning site operations with YOLA's values of access, inclusion, and artistic excellence.The Program Assistant works closely with the Program Manager and site staff, as well as Teaching Artists, administrative staff, and LA Phil leadership to sustain a welcoming, safe, and efficient environment for students and families. This position requires regular evening and weekend availability in alignment with YOLA's programming schedule.Key ResponsibilitiesSupport the daily operations of the assigned YOLA site, ensuring rehearsals, classes, and events run smoothly and on schedule.Serve as a primary point of contact for students, families, and teaching staff, responding to inquiries and supporting needs in a timely, professional manner.Manage attendance systems, student records, and program data in alignment with YOLA-wide protocols.Assist with the preparation and distribution of schedules, communications, and program updates to families and staff.Coordinate site logistics such as space setup, equipment and instrument needs, transportation, meals, and safety procedures.Support the planning and execution of concerts, community events, and cultural celebrations at the site.Work collaboratively with site staff and faculty to maintain a safe, inclusive, and culturally responsive environment.Monitor student participation and support strategies for engagement, mentorship, and holistic development.Collaborate with the LA Phil Learning team on cross-site initiatives, special projects, and reporting.Maintain accurate records of expenses, assist with budget tracking, and support procurement processes.Proactively recommend improvements to site processes and family engagement strategies.Uphold YOLA values and Code of Conduct in all interactions with students, staff, and families.Evaluation & Professional GrowthSet and track individualized goals in alignment with evaluations and professional growth plans.Participate in staff meetings, cross-site collaborations, and professional development opportunities.Engage in reflective practice and incorporate feedback from supervisors, peers, students, and families.Mandated Reporter & Code of ConductReport any suspicion of child abuse or neglect to the appropriate authorities.Maintain healthy personal and professional boundaries with all students and staff.Remain attentive to signs of stress in oneself and others to foster a safe and supportive learning environment.Seek guidance from senior staff when uncertain about professional boundaries or safety concerns.Shared YOLA ValuesSelf-Respect and Respect for CommunitySafety (for Self and Community)CuriosityInclusionCollaborationCreativityPosition QualificationsBachelor's degree in education, arts administration, music, or related field, or equivalent professional experienceMinimum 2 years of experience in program coordination, youth development, arts education, or related fieldsStrong organizational skills with the ability to manage multiple priorities in a fast-paced environmentExcellent communication and relationship-building skills with students, families, and colleaguesExperience working with youth and families from diverse racial, cultural, economic, and linguistic backgroundsCommitment to equity, inclusion, and continuous improvement in program deliveryStrong technical skills, including proficiency in Microsoft Office, Google Suite, and program management platforms (experience with Salesforce or Monday.com a plus)Availability to work evenings and weekends as required by YOLA's programming scheduleBilingual (Spanish/English) requiredThe Los Angeles Philharmonic Association will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.Equal Employment Opportunity PolicyThe Los Angeles Philharmonic Association is committed to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with applicable law, the Association also provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.