Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Cloud IT Support Engineer (Tier 1) - White-Glove Service

$65k - $72k

Siepe

Siepe is looking for a Tier 1 IT Support Engineer to provide customer service-focused support for U.S.-based clients. The role involves delivering white-glove service for IT requests, managing both local and cloud-based systems. Ideal candidates should have 2-3 years of IT support experience, with expertise in Microsoft services and exceptional communication skills. Compensation ranges from $65,000 to $72,000 annually, with opportunities for career growth in a fast-paced, performance-driven culture. #J-18808-Ljbffr Siepe

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Cloud IT Support Engineer (Tier 1) - White-Glove Service in New York, NY vacancy
  • $66k - $82k

     ...Help Desk Technician (Tier 1) role at Nebius Get...  ...a new era in cloud computing to serve the...  ...innovative leaders and engineers in the field. Where...  ...customer‑focused Tier 1 Service Desk Technician to join our IT team. This position...  ...first‑level support for end‑user IT issues... 
    Cloud
    Temporary work
    Work at office
    Immediate start
    Remote work

    Nebius

    New York, NY
    1 day ago
  •  ...Sequoia is hiring an IT Support Engineer in Mexico City. This role requires a Bachelor's degree in...  ...experience. The engineer will provide Tier 1 - 2 support for both onsite and remote...  ...Directory management. Strong customer service and communication skills are essential.... 
    Suggested
    Remote work

    Sequoia

    New York, NY
    2 days ago
  •  ...New Jersey, is looking for a dedicated team member to provide level 1 and 2 help desk support to our expanding client base. You will support Microsoft Networks, firewall and endpoint security, Cloud computing, Office 365, and Azure, ensuring customer satisfaction while... 
    Cloud
    Work at office

    eMazzanti Technologies

    Hoboken, NJ
    2 days ago
  • Summit Staffing Partners is seeking an IT Support Consultant for a prestigious mid-sized investment...  ...'s degree in IT or related field and 1-3 years of experience. Strong...  ...professional demeanor are essential for delivering white-glove support to all employees. #J-18808-... 
    Suggested

    Summit Staffing Partners

    New York, NY
    4 days ago
  •  ...Provide white‑glove desktop and technology support to office users, primarily senior...  ...Global Support Services (GSS) standards, while...  ...and the Director of IT Service Management for...  ...Skills and Requirements 1+ year(s) experience...  ...Canon printers and cloud printing technology... 
    Cloud
    Work at office

    Insight Global

    New York, NY
    2 days ago
  • $28 - $30 per hour

     ...a proactive and customer-oriented Level 1/2 IT Support Specialist to join our growing IT team....  ...network-related issues. Strong customer service skills with excellent communication abilities...  ...of basic server administration and cloud services (e.g., Office 365, G-Suite). Experience... 
    Cloud
    Hourly pay
    Contract work
    Work at office
    Remote work

    Phaxis

    New York, NY
    2 days ago
  • NetCov is looking for a Service Desk Specialist II in New York to provide Tier 2 support, resolving technical issues across various...  ...candidate will manage client IT systems, support documentation,...  ...with Microsoft OS, networks, and cloud systems. Key responsibilities include... 
    Cloud
    Full time

    NetCov

    New York, NY
    3 days ago
  •  ...for a Dynamic and motivated IT Support Specialist to join our growing...  ...experience in a modern, cloud‑first environment, this role...  ...What You'll Do Provide Tier 1 support for Windows 11 devices...  ...Excellent communication and customer service skills. Preferred:... 
    Cloud
    Permanent employment
    Full time
    Internship

    Platinum Global Talent Solutions Ltd.

    New York, NY
    3 days ago
  •  ...States. We unite the Three-Tier system in a whole new...  ...experienced Technical Support Specialist to join our...  ...delivering exceptional customer service to our diverse client...  ...Collaborate with engineering teams to isolate and...  ...efficiency Mentor Tier 1 support specialists on... 
    Full time
    Local area

    City Hive

    New York, NY
    4 days ago
  • WheelHouse IT is seeking a Tier 1 Support Technician to join our Service Desk team. This is a remote position aimed at providing exceptional customer service and technical support. Candidates must have experience with Managed Service Providers and be comfortable troubleshooting... 
    Remote job
    Contract work

    WheelHouse IT

    New York, NY
    1 day ago
  • Cook Systems is looking for a skilled IT Support Specialist to deliver Tier 1 and 2 support across various locations including Tallahassee, Orlando,...  ...customers while maintaining essential databases to enhance service quality. The ideal candidate will have a Bachelor’s in... 

    Cook Systems

    New York, NY
    4 days ago
  • $65k - $85k

     ...award-winning nonprofit, seeks IT Technician to provide day to day desktop and network support. This role will report to the Director...  ...Cross-Platform Support: Provide Tier 1 and Tier 2 desktop support for...  ...large media file transfers and cloud backups. Hardware Lifecycle:... 
    Cloud
    Summer holiday
    Work at office

    Situation Group

    New York, NY
    2 days ago
  • $75k - $90k

    Technical Customer Support Engineer, Tier 2 - West Cost California Full-time Departments: Customer...  ...-time technical support to our Field Service Engineers and Field Support Technicians...  ...-first mindset Experience with cloud platforms like AWS, Azure, or GCP Familiarity... 
    Cloud
    Full time

    UVeye

    New York, NY
    1 day ago
  • HighSpring India LLP seeks a D365 Support Engineer who will research and resolve Business Solution...  .... This role involves providing Tier 1 technical support for D365 model-driven...  ...have strong analytical skills, a customer service orientation, and the ability to adapt to... 

    HighSpring India LLP

    New York, NY
    4 days ago
  •  ...organization is seeking a patient Help Desk Specialist to provide Tier 1 IT support. This fully remote role involves troubleshooting common...  ...issues and requires strong communication skills and a customer service mindset. Ideal candidates will have significant experience in... 
    Remote job

    Mondo

    New York, NY
    1 day ago
  • A healthcare technology company seeks a Customer Support Analyst, Tier 1 to provide remote technical support for healthcare imaging IT solutions. You will consult with users to resolve issues, ensure a high customer satisfaction rate, and document solutions in our knowledge... 
    Remote job

    Agfa HealthCare Corporation

    New York, NY
    1 day ago
  • $65k - $95k

    Position Summary: The IT Specialist plays a crucial role in providing IT support across a global Microsoft cloud and on-premises environment. This...  ...skills, excellent customer service, and the ability to operate...  ...Management: Provide Tier 1 and Tier 2 IT support for... 
    Cloud
    Temporary work
    For contractors
    Work at office
    Local area
    Remote work
    Worldwide
    Shift work

    Brg Corp

    New York, NY
    3 days ago
  • $45k - $60k

     ...and on‑site desktop support. Windows + Mac. Great entry point for IT career growth....  ...NYC‑based managed IT services provider serving small...  ...2009. We hire engineers and technicians who...  ...network engineers, cloud architects, cybersecurity...  ...Provide tier 1 and tier 2 helpdesk... 
    Cloud
    Work at office
    Remote work
    Flexible hours

    InterDataLink, Inc.

    New York, NY
    2 days ago
  • $45k

     ...6/29/2026 Piccone IT Consulting is looking...  ...for a hands‑on IT Support Specialist II to...  ...servers, networks, cloud, endpoints), and assist...  ...point for our Tier 1 team and a trusted...  ...administrator and engineer roles as you take on...  ...Respond to and resolve service requests and... 
    Cloud
    Work at office
    Local area
    Remote work

    Piccone IT Consulting, LLC.

    New York, NY
    3 days ago
  • $15.6 - $22 per hour

    Position Overview Support will primarily be provided through in-person communication, though...  ...to the success of the Technical Services team. This includes, but is not limited to...  ...and troubleshooting tools Experience with cloud platforms (e.g., Azure, Intune) and mobile... 
    Cloud
    Hourly pay
    Full time
    Work experience placement
    Work at office
    Remote work
    Flexible hours

    Burlington Stores

    New York, NY
    4 days ago
  • Support Services Technician I (Tier 1) - PEAKE Technology Partners PEAKE Technology Partners is seeking a motivated and service-driven Support Services...  ...experience. You will be responsible for resolving common IT issues, maintaining accurate documentation, and contributing... 
    Remote work

    PEAKE Technology Partners, LLC

    New York, NY
    1 day ago
  •  ...Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in...  .... This is a high‑impact, team‑of‑1 role, ideal for someone who is hands...  ...veteran status, military or uniformed service member status, or any other status or... 
    Night shift

    Insight Global

    New York, NY
    4 days ago
  • $55k - $75k

     ...network, and end-user support across the NY/NJ metro...  ...re a NYC-based managed IT services provider serving small...  ...since 2009. We hire engineers and technicians who care...  ...network engineers, cloud architects, cybersecurity...  ...equipment Provide white-glove service to executive and... 
    Cloud
    Work at office
    Remote work
    Flexible hours

    InterDataLink, Inc.

    New York, NY
    2 days ago
  • $40 per hour

     ...Mac Service Desk Technician (L2) Overview 1...  ...solid background supporting both Mac and Windows...  ...administration are needed. White-glove support supporting...  ...preferred. The IT Service Desk...  ...tasks and work with engineering teams to define...  ...Desktop Support at Tier 2 levels as well as... 
    Contract work
    Work at office
    Local area
    Visa sponsorship

    Milestone Technologies

    New York, NY
    4 days ago
  • $28 - $30 per hour

     ...A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and troubleshoot...  ...in IT support, possess strong customer service skills, and have basic knowledge of Windows and Mac... 
    Contract work

    Phaxis

    New York, NY
    3 days ago
  • $78k - $88k

    Role Senior Deskside support Engineer Location Newyork, Newyork Experience...  ..., and troubleshooting of IT equipment, and other...  ...VIP (Executives) white glove support Manage Tier 1/2/3 support tickets and...  ...requested. De‑Installation services provided by Technician will... 
    Temporary work
    Work at office
    Local area
    Remote work

    Cognizant

    New York, NY
    4 days ago
  • The Role Monte Carlo is hiring Technical Support Engineers to own the end-to-end customer...  ...and escalation logic for the bot handling tier-1 setup and FAQ. Partner with Engineering...  ...writing SQL, using Postman, and navigating cloud environments (AWS, GCP, Azure). Comfortable... 
    Cloud

    Montecarlo

    New York, NY
    3 days ago
  • Tetriq Solutions is looking for a Help Desk Analyst 1 for a remote role. The ideal candidate will provide technical assistance to internal and external customers, focusing on a high volume of calls in a call center environment. Responsibilities include overseeing systems... 
    Remote job

    Tetriq Solutions

    New York, NY
    1 day ago
  • V R Della Infotech Inc is seeking a Help Desk Technician to assist customers with tier-one issues in a call-center environment. The role demands a strong focus on customer service and the ability to handle a high volume of calls. Ideal candidates will possess bilingual... 
    Work at office

    V R Della Infotech Inc

    New York, NY
    1 day ago
  • A leading consulting firm is seeking a remote Tier I Service Desk Analyst to provide technical support for the Honeywell contract. Candidates should have technical support experience and excellent communication skills. Responsibilities include troubleshooting hardware/... 
    Remote job
    Contract work

    Belcan LLC

    Brooklyn, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Cloud IT Support Engineer (Tier 1) - White-Glove Service. Be the first to apply!