Automotive Service Advisor

Ford of Kirkland is an award-winning, high-volume Ford dealership and a recognized leader in both customer satisfaction and workplace culture. We are proud to be 8-time recipients of Ford’s President’s Award, the #1 highest-volume Ford store for the past 11 years, and ranked #2 among Extra-Large Best Places to Work in Washington.To keep our momentum strong, we are seeking an experienced Main Shop Service Advisor for immediate hire.We operate with a work hard, play hard mentality, where technicians are respected, supported, and treated like family. If you’re motivated, efficient, and ready to take full advantage of consistent billable hours, this is the shop for you.Why Work at Ford of Kirkland?High-Volume Service Drive – A steady flow of customers means strong commission opportunities and consistent earning potentialAward-Winning Dealership – A trusted name with stable leadership, loyal customers, and a reputation you’ll be proud to representModern Facility & Technology – State-of-the-art tools, Ford diagnostic systems, and digital processes that make advising smoother and more efficientCareer Growth & Training – Ford factory training, ongoing education, and clear paths for advancement within the organizationMain Shop Service Advisor Job ResponsibilitiesDeliver prompt, professional, and customer-focused service from write-up through vehicle deliveryMaximize service sales by effectively presenting recommended maintenance and repair optionsManage and schedule technician time to help meet and exceed departmental sales and productivity goalsClearly communicate repair needs, timelines, estimates, and any changes throughout the service processPrioritize customer safety and vehicle reliability when recommending servicesMaintain accurate repair orders and documentation to ensure efficiency and complianceBuild long-term customer relationships that drive repeat business and high CSI scoresMain Shop Service Advisor Benefits and CompensationPay Range: Make $80,000 to $150,000 annually!In addition to competitive pay, our benefits are designed to support you and your family…Employer-subsidized Medical and Dental insurance, with comprehensive coverage optionsCompany-Paid Life Insurance, Employee Assistance Plan, and text-based TelehealthA variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.401(k) with Company MatchGenerous Paid Time Off that begins accruing from Day 1Exclusive employee pricing for you and your family on parts, service, and vehiclesMain Shop Service Advisor Qualifications1–3 years of experience as an Automotive Service Advisor (Ford or dealership experience preferred)Team-oriented mindset with the ability to collaborate effectively with technicians, management, and customersStrong attention to detail with accurate documentation, follow-up, and repair order managementExcellent communication and customer service skillsAbility to multitask in a fast-paced, high-volume environmentCorporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.If you’re ready to start your career with Ford of Kirkland – Apply now! #J-18808-Ljbffr