Lifestyle Director

Overview

The Social Director/Lifestyle Director plans and oversees social events for the community and reports to the Property Manager.

The Social Director/Lifestyle Director also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

Responsibilities

About the Role

We're looking for a creative, energetic Lifestyle Director to be the heartbeat of our vibrant and active 55+ community. This is a role for someone who loves bringing people together, dreams up memorable experiences, and thrives on the energy of a community that genuinely wants to show up and participate.

The Lifestyle Director plans, promotes, and oversees social events and programs that engage residents of all ages and interests - from longtime members to new neighbors, from quiet hobbyists to social butterflies. Above all, this role is about imagination and connection: designing innovative activities that make our community a place people are proud to call home.

What You'll Do

• Dream up great experiences. Create innovative, inclusive social activities, events, classes, and programs that engage residents across all age groups and interests.
• Build the calendar. Plan, schedule, and publish a lively social calendar - distributed both electronically and in the clubhouse - in coordination with the Property Manager and Social Committee.
• Bring events to life. Coordinate and execute all Association-funded events and shows end-to-end: budgeting, ticket sales, room scheduling, set-up, execution, and break-down.
• Scout fresh talent. Meet with talent and travel agents, attend local showcases, and preview new entertainment, classes, and experiences to bring back to the community.
• Partner with the community. Work closely with the Board liaison, Social Committee and Restaurant committee chair people, Restaurant & Bar Staff, fitness provider and sports professionals to create and execute events. Serve as management representative to the Club Presidents, and similar groups.
• Show up. Attend the events you create - be a visible, welcoming presence that residents recognize and trust.
• Negotiate and contract. Handle contracts for shows, workshops, classes, and other entertainment.
• Tell the story. Create and distribute performer bios, event itineraries, posters, flyers, e-blasts, and articles for community publications. Edit and produce the Community Association Newsletter.
• Keep good records. Maintain complete files and accurate financial records for all events - check requests, ticket sale reconciliations, deposits, and sales/usage tax reporting. Update the community access channel and other relevant media, and prepare reports for management.
• Keep everyone safe. Ensure safety precautions are followed at all events and activities.

What We're Looking For

• Education: Bachelor's degree (BA) preferred.
• Experience: 5+ years in hospitality, event planning, or a similar role.
• Creativity: A genuine knack for designing experiences that surprise and delight people of all ages.
• People skills: Warm, approachable, and skilled at building relationships across a diverse community.
• Communication: Excellent written and verbal communication, with strong interpersonal, negotiation, and conflict-resolution abilities.
• Organization: Outstanding organizational skills, attention to detail, and the ability to juggle multiple events and deadlines. Willing to learn how to use Artificial Intelligence to improve efficiencies.
• Judgment: Acts with integrity, professionalism, and confidentiality; uses good judgment under pressure.
• Tech: Proficiency with Microsoft Office Suite and Canva (flyers creation) or similar
• License: Valid Driver's License.

Working Conditions & Physical Requirements

The Lifestyle Director should be able to:

• Move easily around the property and buildings, including walking, climbing stairs, standing, and sitting for extended periods.
• Use a computer for extended periods, including typing, reading the screen, and handling event materials.
• Work both indoors and occasionally outdoors across all seasons.
• Hear and respond to verbal requests in person and by phone, with vision correctable to 20/20.
• Work extended hours and weekends as needed to support events.
• Travel occasionally for off-site training.

Equal Employment Opportunity

Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other status protected under federal, state, or local laws.

Disclaimer

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on community needs.

Qualifications

Education/Training/Certifications/Licenses:

• Education: Bachelor's degree (BA) preferred.
• Experience: 5+ years in hospitality, event planning, or a similar role.
• Creativity: A genuine knack for designing experiences that surprise and delight people of all ages.
• People skills: Warm, approachable, and skilled at building relationships across a diverse community.
• Communication: Excellent written and verbal communication, with strong interpersonal, negotiation, and conflict-resolution abilities.
• Organization: Outstanding organizational skills, attention to detail, and the ability to juggle multiple events and deadlines. Willing to learn how to use Artificial Intelligence to improve efficiencies.
• Judgment: Acts with integrity, professionalism, and confidentiality; uses good judgment under pressure.
• Tech: Proficiency with Microsoft Office Suite and Canva (flyers creation) or similar
• License: Valid Driver's License.

Working Conditions & Physical Requirements

The Lifestyle Director should be able to:

• Move easily around the property and buildings, including walking, climbing stairs, standing, and sitting for extended periods.
• Use a computer for extended periods, including typing, reading the screen, and handling event materials.
• Work both indoors and occasionally outdoors across all seasons.
• Hear and respond to verbal requests in person and by phone, with vision correctable to 20/20.
• Work extended hours and weekends as needed to support events.
• Travel occasionally for off-site training.

Disclaimer: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason .