RN Supervisor - Hickman and Monroe Hospitals - Care Navigation

Care Navigation Supervisor

As the Care Navigation Supervisor, you provide direct supervision of the Care Navigators on the campus of Hickman and Monroe Hospitals. You will contribute to the development and implementation of policies and procedures to standardize processes and support core competencies. You will oversee the onboarding and integration of Care Navigators into the clinical workflow. In this role, you will coach and mentor the Care Navigation staff to promote professional growth.

The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive.

Requirements

• Education: BSN
• Skills: Must have knowledge of regulations and community resources. Must be able to function effectively in a fast-paced environment. Written and verbal skills are essential. Must be able to establish priorities and communicate effectively. History of positive rapport with patients, families, physicians, and interdisciplinary team. Applicable experience in patient education and knowledge of hospital and community resources. Relevant experience in working with diverse populations. Exceptional problem-solving, critical-thinking, organizational, interpersonal, and written/verbal communication skills. Ability to work in a self-directed environment with attention to detail and follow-through. Computer literate; Microsoft Office competency.
• Years of Experience: At least 2 years of previous case management, care navigation or discharge planning experience.
• License: Active nursing license in the state in which they are working

Preferred Requirements

• Education: Master's in Nursing or other relevant healthcare field.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health.

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact View email address on click.appcast.io.

Equal Opportunity Employer/Drug-Free Workplace