General Manager Residential Cleaning

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement

Looking for a management job with a chance to make a big impact on your team and grow your skills and earnings over time? Realistic chance of doubling your salary within 2-3 years. As our General Manager, you will work closely with the owner and be responsible for three major goals: Grow the Business, Grow the Team, and Deliver World Class Quality.

Benefits:

• No Nights, No Weekends, No Holidays!
• We reward performance over seniority
• Flexible hours – because spending time with family is just as important to US as it is to you!
• Be part of a family-oriented work environment
• Mileage reimbursement
• Significant Bonus opportunity for meeting stretch goals 
• Quarterly Celebrations 

Office Manager Responsibilities:

• Manage both our existing sales pipeline and the development of new business opportunities
• Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets
• Conduct quality checks (QC) in the field to assure consistency of extraordinary services for customers
• Recruit, train, and retain cleaning staff
• Lead Morning Meetings and ensure PHCs are set for daily success
• Motivate the team, track performance, and report metrics
• Schedule efficient cleaning routes
• Problem-solve schedule in the event of call outs or customer changes
• Manage office inventory and daily operations

Office Manager Qualifications:

• Availability to work Monday-Friday 7:30 am – 5:00 pm
• Have a vehicle that will be driven to customers’ homes, a valid driver’s license, and car insurance (minimum liability)
• Have a good work ethic and Excellent verbal and written communication skills
• Self-Motivated
• Friendly, positive attitude and excellent customer service skills
• Basic computer and office application skills
• High school diploma or GED
• Conflict resolution skills

Maid to Shine:
Recognition for our teams. Outstanding service for you.

At Two Maids, we believe in celebrating what matters most - people. When customers share kind words, glowing reviews, or thoughtful compliments, it fuels something bigger. Our teams are rewarded with special incentives, benefits, and bonuses - a heartfelt thank-you for their hard work and dedication. This ongoing recognition nurtures a happy, motivated team that's inspired to deliver the exceptional care your home deserves.

Our customers aren’t just buying a clean home; they’re buying trust, consistency, and peace of mind—and all of that comes directly from the individuals doing the work.

That's why we invest so much in hiring the right people, training them well, and creating a culture where they feel valued, because when our people succeed, our product shines.