Head of Fraud & Risk

Head of Fraud & Risk – Poshmark – Experienced and strategic leader to protect the integrity of our marketplace and community. You’ll own the end-to-end fraud and risk strategy, spanning prevention, detection, and mitigation across payment/transactional fraud, account security, and content integrity. Responsibilities Define and execute the company’s overarching fraud and risk strategy across all stages of the user journey. Prevent and mitigate threats from credit card fraud, account takeovers, phishing, listing and comment spam, transaction abuse, referral gaming, and chargeback prevention. Partner with Product, Engineering, and Data to define and deliver the fraud and risk product roadmap. Measure and iterate on new features that enhance detection, automation, and user experience. Identify, evaluate, and manage relationships with third‑party risk and fraud service providers. Lead contract negotiations to ensure optimal performance, value, and alignment with business goals. Develop and optimize processes and rules that minimize financial losses, improve automation, strengthen detection accuracy, and drive greater review efficiency across fraud operations. Work with Payments, Compliance, Product, and Security teams to proactively identify and mitigate risk in upcoming features or platform changes. Build, mentor, and scale a high‑performing fraud & risk team of 17+ and oversee a team of 60+ contractors who review flagged/risky user‑generated content. Champion a culture of trust and integrity across the organization and drive initiatives that enhance marketplace safety and user confidence. Qualifications Bachelor’s degree required; advanced degree (MS, MBA) a plus. 12+ years of experience in fraud, trust & safety, risk management, or related functions within e‑commerce, fintech, or marketplace environments. Deep understanding of fraud detection systems, risk analytics, and third‑party tools. Exceptional leadership, communication, and problem‑solving skills with a data‑driven approach. Demonstrated ability to influence product and engineering teams to design scalable, risk‑mitigated systems. Passion for user safety, platform integrity, and building community trust. Collaborative, low‑ego leader with a growth mindset. Experienced in managing and developing large teams. Salary $186,100.00 – $311,750.00 Annual Equal Opportunity Employer Poshmark is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Poshmark