HAND & FEET SUPPORT Engineer

Overview 4+ Years of experience Responsibilities Maintain DC Inventory Update Firmware, BIOS and drivers etc. Vendor co-ordination for hardware issue Share Logs with Vendor for hardware issue Parts received and return Server Mounting / Movement Rack Movement Network Connectivity Coordination with Teams (Network, VM, Storage, Backup & Unix) Coordinate with Logistics Team DC cleanup Labelingon Racks and Devices ATS and PDU Installation / Configuration Respond to customer queries and handle escalation Provide H&F Support at Data Center to remote team Provide H&F Support at MDF to remote team Provide H&F Support at IDF to remote team Provide escort to vendor for activities under HCL Support at DC, MDF, IDF Data Center Management MDF / IDF Management DC Walkthrough as per Customer guidelines DC/MDF/IDF UPS Management and Support ER2 Pickup scheduling and coordination Device rack/stack/un-rack Data Center access log management Spare h/w inventory management DC/MDF/IDF HVAC Management and Coordination DC/MDF/IDF Power Management and Coordination Site visit to address/validate ISP; Fiber Cut and Power issues H/w replacements Involvement during Monthly/Weekly Generator Testing Provide H&F Support for all required INC, SCTASK and CHG H&F support, manage, handle and troubleshoot major data centers equipment's including short and long distance hospitals and clinics. Installing, configuring and maintaining latest Windows and Unix servers Managing and Troubleshooting VMware 5.0, 6.5, 6.7, 7.0 Working with OEM hardware (DELL/Client/IBM), & remote connectivity tools Installation (vSphere 7.x), configuration (vCenter, ESX 7.x, SRM) and managing VMWare environment VMware ESXi Builds, Troubleshooting, Patching, Support Uplifts and Migration Configure and deploying new Dell, Client, and Cisco UCS Blades-Blade / Rack Server Firmware, patching and driver update etc Troubleshoot Storage Components like Internal storage, Attached storages, SAN Switches, HBA, LUN & Mapping, RAID groups, Volume Groups etc Troubleshooting technical issues related and handling escalations Troubleshoot hardware issues on Storage Environment and coordinate with multiple teams Analysis, optimization, design, installation, configuration, maintenance, troubleshooting Provide H&F Support for backup devices, rack-stack and troubleshooting H/w issues H&F support, manage, handle and troubleshoot major data centers equipment's including short and long distance hospitals and clinics. Install, configure and support network equipment including large routers, large switches, medium switches and small switches to maximize network efficiency and security and, update to the latest firmware releases. Planning, communicating and executing any changes in the network environment by following the Customer change management process Managing and supporting UPS, PDUs which is Connected with Network Gears and Replacing Faulty Batteries Working on pre-approved projects (PPH) #J-18808-Ljbffr TechDigital Group