Mortgage Loan Assistant

Job Description

Job Description

We're searching for a detail-oriented Spanish speaking mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!

$40,000 to $60,000

• Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
• Screen and make calls, book appointments and provide administrative support as needed
• Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed

• At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
• College degree in finance or banking preferred. High school diploma or equivalent required
• Although not required, having an NMLS license or training is preferred
• Highly motivated and goal-oriented with excellent customer service and communication skills
• Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.

At Fairway Independent Mortgage Corporation, customer service is a way of life. Our mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction, and earn trust.

We strongly believe the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members, and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed, and support by being kind, humble, and giving 100% every day