Service Coordinator

Service Coordinator (Contract-to-Hire)

Location: Margate, FL

Pay Rate: $18.00 - $18.01 / hour

Employment Type: Full-Time, Contract-to-Hire

Position Overview Randstad is recruiting a detail-oriented and customer-focused Service Coordinator to join a top-tier automotive team in Margate, FL. In this role, you will serve as a key point of contact for clients following their service visits, ensuring high satisfaction rates and smooth appointment scheduling.

Schedule & Hours

• Work Hours: Standard shift is 9:00 AM – 6:00 PM

• Days Off: Saturday and Thursdays off

• Mandatory Shift: Sundays 9:00 AM – 3:00 PM  
  Service Coordinator (Contract-to-Hire)
  Location: Margate, FL
  Pay Rate: $18.00 - $18.01 / hour
  Employment Type: Full-Time, Contract-to-Hire
  Position Overview Randstad is recruiting a detail-oriented and customer-focused Service Coordinator to join a top-tier automotive team in Margate, FL. In this role, you will serve as a key point of contact for clients following their service visits, ensuring high satisfaction rates and smooth appointment scheduling.
  Schedule & Hours

• Work Hours: Standard shift is 9:00 AM – 6:00 PM

• Days Off: Thursdays off

• Mandatory Shift: Sundays 9:00 AM – 3:00 PM

• you may email View email address on randstadusa.com 

salary: $18 - $18.01 per hour
shift: First
work hours: 9 AM - 6 PM
education: High School

Responsibilities

Key Responsibilities

• Conduct outbound follow-up calls to customers following completed vehicle services to ensure complete satisfaction.

• Place outbound calls to confirm upcoming service appointments.

• Communicate efficiently and professionally with clients across multiple channels, including phone calls, text messages, and emails.

• Address and resolve customer inquiries with a high standard of professional service, upholding top-tier quality standards.

• Accurately update customer records, logs, and service history in database systems.

Qualifications & Skills Needed

• Client relations, and phone etiquette skills.

• Proficiency in basic computer navigation and accurate typing skills.

• Ability to handle clear, professional communication across phone, email, and text channels.

• Excellent organizational skills and attention to detail.

• Reliability to work the required schedule, including mandatory Sunday hours.

Skills

• Active Listening
• Interpersonal Sensitivity
• Basic Software Skills
• Telephone Etiquette
• Multi-tasking
• Answering Phones
• Organization
• Basic Computer Skills
• Written Communication
• Problem Solving
• Follow-up
• Customer Service

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.