Patient Services Representative
The Providence Community Health Centers, Inc.
Job Description
Job Description
For six years running, Providence Community Health Centers has been named a Best Places to Work and RI Healthiest Employer by Providence Business News. This is a great opportunity to join PCHC as a Patient Services Representative.
SUMMARY
Represents PCHC as the primary greeter, creating a welcoming environment. Communicates with people of various diverse backgrounds, ensuring all patients are treated in a sensitive and compassionate way. Works as a key member of the clinical care team by performing duties in a collaborative way.
Education/Qualifications
- High School diploma or equivalent required. Completion of a medical secretary program, a patient services program or a similar training program required.
- Basic knowledge of insurance plans gained through experience or education required.
- Ability to accurately enter information into EMR database required.
- Basic computer literacy and excellent writing skills are essential. Medical, optometry or dental terminology helpful.
- Effective telephone skills needed to receive/relay and place telephone calls continually throughout the day. Clear diction and unhampered conversational skills allowing for effective communication with a multicultural/multiethnic/multilingual patient community is essential.
- Ability to speak, write and read English so as to accurately interpret/translate medical and social conditions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties & Responsibilities:
- Greets, registers and enrolls all incoming and exiting patients, verifying required identity, insurance and financial information, and soliciting and entering all required information using an automated system. Completes all processing required to document visit and receive payment. Maintains physicians' and dentists’ appointment schedules within guidelines.
- Provides communication services within the health center and between the health center and the patient community. Functions as interpreter/cultural broker when filling a bilingual position.
- Coordinated Care/Patient Centered Medical Care Management: Works with all members of the Health Care Team towards achieving coordinated patient centered care. Demonstrates knowledge of the goals and objectives of PCHC’s patient care management plan. Effectively able to perform and communicate individual task within role in the process.
- Follows up by calling did not keep appointment (DNKA) patients in order to reschedule. Reaches out to patients due for 6 month and past-due appointments.
- Maintains client confidentiality at all levels of interaction.
- The above listing of duties is not meant to be all inclusive. However, the Employer will not ask any Employee to routinely perform a task unrelated to the above-mentioned duties.
PCHC is EOE/M/F/D/V/SO
Monday - Friday 8am-5pm40 Horus
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Patient Services Representative in Providence, RI vacancy
$28 per hour
...Pharmacy Technician / Patient Service Representative Job Locations US-MA-HUDSON | US-RI-PAWTUCKET | US-RI-PROVIDENCE | US-RI-RIVERSIDE ID 2026-194324 Line of Business Amerita Position Type Full-Time Pay Min USD...SuggestedFull timeTemporary workLocal areaMonday to FridayFlexible hoursShift workWeekend workAfternoon shiftBrightSpring Health Services
Pawtucket, RI2 days ago- ...Patient Service Representative The Patient Service Representative (PSR) serves as the first point of contact for all individuals contacting the organization by phone or in person. This position will provide excellent customer service to meet the needs of the client...SuggestedWork experience placement
- ...Patient Services Representative The Patient Services Representative serves as a primary point of contact for patients calling a medical office. This role is responsible for delivering excellent customer service by professionally handling incoming calls, scheduling appointments...SuggestedWork at office
Aya Healthcare
Attleboro, MA2 days ago - ...Patient Service Representative Dental About the Role Are you a Patient Service Representative who loves creating a welcoming first impression and keeping things running behind the scenes? At Thundermist Health Center, you'll be the friendly face and voice of our...SuggestedDaily paidWork at officeLocal areaMonday to FridayFlexible hoursShift workAfternoon shift
- ...Patient Service Representative The Call Center is a centralized unit which exists to respond to incoming calls to a multiple site community health center. The Patient Service Representative is required to provide efficient customer service by responding to/handling...SuggestedRemote jobWork at officeAfternoon shift
- ...Patient Services Representative Attleboro, Hull, Quincy and Taunton The Patient Services Representative is the first point of contact and is responsible for answering calls, greeting and registering patients who present for service. The Patient Services Representative...Work experience placementFlexible hoursAfternoon shift
$18.13 - $29.9 per hour
...SUMMARY: The Patient Service Representative reports to the Office Manager. The Patient Service Representative obtains patient registration information, makes appointments, greets patients upon arrival in the office, and manages patient data. Brown University Health...Work at officeMonday to FridayShift workLifespan
Providence, RI2 days ago$18.13 - $29.9 per hour
...SUMMARY: The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients...Work at officeShift workLifespan
Providence, RI2 days ago$18.13 - $29.9 per hour
...Patient Access RepresentativeThe Patient Access Rep works as a member of a team assigned... ...necessary to ensure reimbursement for services. Brown University Health employees are... ...The physical demands described here are representative of those that must be met by an...Work at officeShift workBrown University Health
Providence, RI2 days ago$18.13 - $29.9 per hour
...Patient Service Representative Summary: The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service...Work at officeShift work$18.13 - $29.9 per hour
...the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell...Daily paidWork at officeFlexible hoursShift work- ...optometrists is devoted to providing top-notch, stress-free care to our patients. We are currently expanding our team and are looking for a... ...regarding benefits and collects patient payments, at point of service. Complete and accurate management of patient data in...Work at office
$32 - $42 per hour
...researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI... ...led by a credentialed professional coding manager Exceptional service-style management and mentorship (we’re in this together!) Pay...Hourly payFull timeRemote workRelocation packageFlexible hoursDatavant
Providence, RI1 day ago$18.13 - $29.9 per hour
...Medical Office AssistantAssist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.Brown University Health employees are expected to successfully role model the organization's values...Work at officeShift workBrown University Health
Pawtucket, RI4 days ago- ...the office running seamlessly. As the primary point of contact for patients, this role fosters a welcoming environment while also serving as a liaison between the practice and external support services. Duties & Responsibilities Deliver high-quality secretarial...
VNA of Care New England
Providence, RI1 day ago - ...responsible for greeting and welcoming patients at our East Providence, RI facility. Additionally... ...CD requests.Provide excellent customer service and exhibit helpful behaviors; be... ...to be performed. The requirements are representative of the knowledge, skill and/or ability...Work at officeMonday to FridayFlexible hours
Rhode Island Medical Imaging
Providence, RI3 days ago - ...home and heart? Join Encompass Health as a Unit Secretary, playing a pivotal role in supporting the nursing unit to ensure seamless patient care within a community-focused environment that values both employees and the community it serves. Be a cornerstone of our nursing...Full timePart timeFlexible hours
Encompass Health
Johnston, RI2 days ago $18.04 - $28.46 per hour
...supervision of the Nurse Manager, performs a variety of clerical and administrative support duties. Coordinates and documents flow of patient activity and information from admission into the unit, through discharge, or transfer from the unit. Brown University Health...Work at officeShift workNight shiftAfternoon shiftBrown Medicine
Providence, RI13 hours ago$21.09 - $22.04 per hour
...Unit SecretaryCoordinates the flow of patient activity and information on the unit/clinic, based on currently approved policies and procedures... ...status orders, transfer orders, change of doctor and hospital service orders.Enters verbal orders from nursing restricted to those...Work at officeShift workBrown University Health
Providence, RI2 days ago- ...cooperation by being professional, pleasant, and helpful to the staff, patients, and families. Observe all general hospital and departmental... ...and regulations. Attend orientation and complete ongoing in-service education as required. Duties Assemble new charts. Makes up...16 hoursWeekend workDay shift
Care New England Health System
Providence, RI2 days ago $18.02 per hour
...Job Title Donor Services Representative Responsibilities What We Offer: Competitive Pay: $18.02/hour Flexible Scheduling: 6:30... ...directed, autologous, & therapeutic donors. Maintain donor/patient confidentiality at all times. Assist with treatment of...Part timeFlexible hours- ...Sales Associate / Customer Service Representative Drybar is expanding and we are opening a brand new location in Downtown Providence next month! Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts...Local areaFlexible hoursShift work
$19.97 - $32.96 per hour
...Patient Registration Coordinator Summary: Under the general direction of the Supervisor of Patient Registration, coordinates the work of Patient Registration Representatives through scheduling, monitoring, and assisting to ensure accurate and timely patient registrations...Work at officeShift workWeekend workAfternoon shift- Join Our Team At Panoramic Health Nephrology Associates is hiring a full-time medical secretary for our Warwick office (training will be in East Providence). This position plays a key role by performing various administrative and clerical tasks. Responsibilities include...Full timeWork at office
- ...Unit Secretary The Unit Secretary coordinates the flow of patient activity and information within the unit or clinic in accordance... ...distribute Continuity of Care forms, including faxing to Home Care Services and filing appropriately. Obtain and distribute requested...Work at officeShift work
- ...Patient Access Coordinator The Patient Access Coordinator serves as a senior team member and functional lead within the call... ...support to Patient Access Specialists and/or Patient Services Representatives. This role supports the Patient Access Specialist and Patient...Work at office
- ...including obtaining insurance verifications and authorizations, is preferred. What You'll Do Welcome patients and provide outstanding customer service Answer phones and assist with scheduling appointments Verify insurance benefits and explain patient...Temporary workWork at office
Bay State Physical Therapy
East Providence, RI2 days ago $20.31 - $30.47 per hour
...Job TitleAPDerm is a physician-led, patient-centered dermatology network. Founded in 1992, we have 37 practices across Massachusetts,... ...ProgramCompany Paid Life InsuranceTuition Reimbursement40% off Cosmetic Services and ProductsFree BotoxTeammate Incentive Quarterly...Hourly payFull timeWork at officeAPDerm
Providence, RI5 days ago- ...Secretary to perform clerical duties on a nursing or clinical unit. You will follow confidentiality expectations and support staff, patients, and families in a professional, helpful manner. The role requires experience in clerical work, a high school diploma or...
- A reputable healthcare facility in Providence, Rhode Island, is seeking a candidate for clerical duties on a nursing unit. This role requires maintaining confidentiality while performing tasks such as assembling charts, answering calls, and maintaining unit supplies. Applicants...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Services Representative. Be the first to apply!
Related searches
- medical secretary Providence, RI
- patient registration representative Providence, RI
- nursing unit secretary Providence, RI
- unit clerk Providence, RI
- patient relations coordinator Providence, RI
- patient care representative Providence, RI
- health unit coordinator Providence, RI
- patient assistance representative Providence, RI
- patient experience coordinator Providence, RI
- unit secretary Providence, RI