Intern, Truckload Sales

Truckload Sales Internship

The Truckload Sales Internship program provides a behind-the-scenes look at how ArcBest connects customers and carriers to keep freight moving across the country. The primary focus of this internship is Carrier Sales, where the Intern, Truckload Sales gains hands-on experience developing relationships with transportation providers (carriers) to coordinate customer shipments. This role learns about the logistics industry, transportation management systems, and effective sales techniques for creating strong carrier partnerships. With guidance from a mentor, this position learns to prospect new carriers and execute operational tasks that ensure excellent customer service. The Intern, Truckload Sales primarily works within the Carrier Sales department while also collaborating with multiple teams, engaging with key personnel, and completing a business project that directly contributes to the department's success. In addition, this position has the opportunity to shadow the Business Development team to learn how new customers are acquired and how sales opportunities are maximized. The Intern, Truckload Sales also has the ability to observe the Truckload Account Development team to understand how long-term customer relationships are nurtured. The Intern, Truckload Sales position provides an exciting opportunity to strengthen professional skills, gain exposure to multiple sales functions, and build a strong foundation for a career in logistics and sales.

Responsibilities

• Assist a Carrier Sales mentor to execute operational tasks.
• Learn sales techniques and gain hands-on experience.
• Prospect new carriers through lead generation, research, and cold calling.
• Build strong relationships with key contacts, including dispatchers and drivers.
• Develop negotiation skills to secure carrier partnerships.
• Accurately communicate shipment details to carriers and enter data into the transportation management system.
• Track shipments to ensure timely pickup and delivery.
• Proactively identify issues and resolve problems to maintain excellent customer service.
• Shadow employees in the Business Development department and Truckload Account Development department.
• Collaborate with your mentor, communicate across departments, and engage with leadership.
• Participate in the internship speaker series, attend internship events, and complete a project.
• Other duties and projects, as assigned.

Requirements

Education:

• Pursuing Bachelor's Degree Undergraduate education at a Junior level standing, preferred

Computer Skills:

• Basic knowledge of Microsoft Office Suite.

Additional Requirements:

• Ability to build and maintain relationships through customer service.
• Eager to learn, follow processes, and apply sales techniques.
• Effective communication skills, both written and verbal.
• Exceptional organizational skills and meticulous attention to detail.
• Receptive to feedback and adaptable to coaching.
• Proactive, goal-oriented, and self-driven to achieve objectives.
• Strong problem-solving skills and critical thinking abilities.

Competencies:

• Active Learning
• Flexibility and Adaptability
• Initiative
• Interpersonal Relationships
• Managing Multiple Priorities
• Problem Solving

Other Details

Work Hours:

• This is a part time internship position starting in May through the summer that will average 30-40 hours per week. Typical hours will fall between 8:00 am - 5:00 pm during the summer months.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is an hourly position paid biweekly.

About Us

ArcBest provides best-in-class truckload brokerage services across North America, connecting shippers and carriers to deliver products when and where they're needed. Backed by ArcBest's reliable asset-based system, we offer the capacity to scale and keep supply chains moving and businesses growing. We're Driven for Better, prioritizing transparency and trusted relationships with our customers, carriers and our people.