Customer Care Representative

$20 - $22 per hour

The LaSalle Network Inc

Customer Care Representative

LaSalle Network is seeking a detail-oriented Customer Care Representative. This role blends customer interaction with investigative problem-solving. As a Customer Care Representative, you'll play a key role in ensuring client satisfaction and operational success.

What You'll Do

Respond to high-volume inbound calls with professionalism and efficiency
Utilize multiple platforms to research and resolve customer issues
Communicate clearly via phone and email in a B2B environment
Take ownership of cases and ensure timely follow-up
Partner with internal teams to deliver seamless service

What's Needed

2–3 years of experience in a B2B customer service environment
Proven ability to troubleshoot and resolve complex issues
Strong multitasking and organizational skills
Excellent written and verbal communication skills
Ability to remain calm and professional under pressure
Salesforce or SAP experience is a plus

Key Details

Compensation: $20–22/hour
Location: Oak Brook, IL
Work Model: Hybrid (2 days remote, 3 days in-office)
Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit

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Vacancy posted 23 hours ago

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